Associate Director of COMP Student Affairs - Western University of Health Sciences : Job Details

Associate Director of COMP Student Affairs

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others.Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

Position Title

Position Title Associate Director of COMP Student Affairs

Position Control Number

Position Control Number A03612

Type of Position

Type of Position Administration

Position Status

Position Status Full-time

Department

Department 1470-COMP Administration

Campus

Campus Western University Campus-Pomona, CA

Position Location

Position Location California

Job Summary

The Associate Director for Student Affairs provides direction, leadership and oversight of the College of Osteopathic Medicine of the Pacific, Office of Student Affairs. Position incumbent is expected to engage with and monitor all aspects of the day-to-day operations of the Office of Student Affairs and ensure continual quality improvement of services. This role additionally provides primary leadership for the COMLEX scheduling process for new and repeat test takers.

Knowledge, Skills and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

• Must be a self-assured, experienced leader who is able to anticipate potential problems and initiate solutions in concert with the Associate Dean of Student Affairs, COMP .
• Ability to effectively manage budgets and meet budget expectations, compose non-routine correspondence on own initiative, and coordinate, prioritize and lead projects and meetings.
• Ability to manage a crisis and calm upset individuals and be able to handle sensitive conversations such as suicidal ideation, death in the family, alcoholism, drug abuse etc.
• Must be detail oriented, with strong organizational skills.
• Able to work in a fast-paced environment and be flexible in job assignments and work hours.
• Excellent verbal and written communication skills.
• Committed to working in an organization that values and promotes humanism.
• Ability to interrelate appropriately with administration, faculty, staff, students and external affiliates.
• Must be able to effectively delegate/assign tasks as well as monitor and evaluate both performance and outcomes using a continued quality improvement process for programs and services.
• Must be able to prioritize and schedule opportunity to resolve problems.
• Excellent computer skills necessary to utilize Word, Excel, PowerPoint, Microsoft Teams, Microsoft Planner, and Qualtrics, and the ability to seek out and adapt to new technologies relevant to the position.
• Skill with scanner, copier, printer, telephone operation, and the ability to type at 55+ words per minute.

Required Qualifications

• Education: Bachelor's degree or equivalent training or experience which provides the required knowledge, skills, and abilities needed for the position.
• Experience: Five or more years of Student Affairs experience at a large institution.

Preferred Qualifications

Key Responsibilities

• Supervise all non-exempt and temporary staff members in the COMP Office of Student Affairs ( OSA ). Direct the day-to-day operations of the OSA ; approve timecards/vacation, run weekly team meetings, and one-on-one weekly staff check-ins, triage daily and ensure timely completion of TDX tickets/Microsoft Planner tasks, and create and implement staff on-campus schedule.
  • Prepare and provide a concise/detailed update to the Associate Dean of Student Affairs weekly regarding daily OSA operations and confirming that TDX tickets and Microsoft Planner tasks are consistently being addressed within 2 workdays or by the deadline.
  • Ensure staff prepare status change return forms according to policy and reconcile registrar's status change reports monthly.

Key Responsibilities

• Lead the implementation and assessment of all Welcome Week and Touchpoint events using Microsoft Planner as a guide.

Key Responsibilities

• Manage processes surrounding COMLEX registration, deadlines, and failures; send reminders about late registration/off-track deadlines, submit Student Performance Committee ( SPC ) referrals for students who fail COMLEX and TDX tickets for students who pass after a previous failure. Ensure medical documentation supporting exam delays and clearance to return are properly filed and that the Students in Greatest Need ( SIGN ) and Master Status Change Tracking spreadsheets are up to date prior to the weekly meeting.

Key Responsibilities

• Lead and actively manage the Success Planning Meeting process. This includes leading student meetings, ensuring all team members complete their meetings in a timely manner, closing out completed forms, leading assessment and annual improvements to forms, and referral of students to Dean of Students as needed.

Key Responsibilities

• Routinely use research best practices to assess the effectiveness of student services and student needs and propose changes to support continual quality improvement of OSA services.

Key Responsibilities

• Serve as the Pomona-based Office of Student Affairs representative on the Awards Committee, Events Team, and Student Leader Conference Funding Committee.

Key Responsibilities

• Serve as backup to Associate Dean for Student Affairs when unavailable. Responsibilities include problem-solving student matters and after-hours concerns.

Key Responsibilities

• Prepare budgetary recommendations to COMP administration and ensure adherence to budget.

Key Responsibilities

• Prepare LOA Return Plans with the Office of Academic Affairs, meet with students to discuss drafts, and ensures appropriate departments receive a copy of the final plan.

Key Responsibilities

• Other duties as assigned.

Posting Details Continued

Work Schedule

• Normal business hours with some nights and weekends

We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally,• Our faculty, staff, and administrators are 100% focused on student success.• Our University culture creates the context for a nurturing and supportive environment.• Faculty, staff, and students can expect to make deep, personal relationships within the University community.• As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences.• WesternU's core value of humanism encourages all to bring their whole self in all that they do.• We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people!

Expected Pay Scale

Minimum

Minimum $75,000.00 Annually

Maximum

Maximum $81,000.00 Annually

Physical Demands

Physical Demands

Do the essential functions of this job require lifting?

Do the essential functions of this job require lifting? Yes

If yes, list maximum weight and duration

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.The employee must regularly lift and/or move up to 25 pounds and must occasionally lift and/or move up to 35 pounds.

Describe Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Duties of the position are normally performed in a typical office setting. While performing duties of this position the employee is occasionally exposed to moving mechanical parts and cold/heat (weather). The noise level in this setting is usually moderate due to the proximity of various office machines.

Posting Information

Posting Number

Posting Number A00848

Posting Date

Posting Date 08/06/2025

Close Date

Open Until Filled Yes

Conditions of Employment - Background Check

To secure employment, successful fulfillment of a background check, including a criminal records check, may be required. Western University of Health Sciences will extend a conditional offer of employment, subject to rescission if the background check unveils disqualifying information or if it is found that the candidate deliberately withheld or misrepresented information. Non-completion of the background check to satisfaction may impact the ongoing employment of a current Western University of Health Sciences employee who received a conditional offer for the position.

Pay Transparency Act

Pay Transparency Act- Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range considers various factors in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The Expected Pay Scale is defined as the budgeted salary or hourly range that the University reasonably expects to pay for this position. Placement within the Expected Pay Scale is determined by internal equity and relevant qualifications.

Equal Opportunity Statement (EEO)

It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time.

Required Documents

Resume

Optional Documents

Cover Letter

Letter of Recommendation #1

Letter of Recommendation #2

Letter of Recommendation #3

Additional Applicant Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity? Please provide the name of the website, individual, or organization.

  (Open Ended Question)

• * What is the highest level of education you have completed?
  • Some High School/No Diploma/No GED
  • High School Diploma/GED
  • Some College Coursework
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctoral/Professional Degree

309 E. Second St.Pomona, CA 91766-1854(909) ###-####

(909) ###-####

COMP-Northwest:200 Mullins Dr.Lebanon, OR 97355-3983(541) ###-####CHS-Northwest:2665 S. Santiam Highway,Lebanon, OR 97355(541) ###-####

COMP-Northwest:(541) ###-####CHS-Northwest:(541) ###-####

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