Associate Director of Building Services and Property Management - Montana State University : Job Details

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Working Title: Associate Director of Building Services and Property Management

Brief Position Overview: University Student Housings Associate Director of Building Services and Property Management is responsible for overseeing the divisions custodial and maintenance services; ensuring that all facilities remain clean, safe, and functional; and collaborating with the University Student Housing Leadership team to maximize apartment occupancy and ensure that apartment communities are engaging, supportive, and conducive to student success.

Position Number: 4M0366

Department: Residence Life Administration

Division: Auxiliary Services

Appointment Type: Classified

Contract Term: Fiscal Year

FLSA: Exempt

FTE: 1.0

Salary: $85,000 annually commensurate with experience, education, and qualifications

General Statement: University Student Housing (USH) at MSU offers a unique, on-campus living experience for students and their families as they focus on their academic success. Managing 18 active on-campus communities (Residence Halls and Apartments) which are the home of up to 6,500 residents.

Duties and Responsibilities:

• Oversee and direct the USH Facilities Maintenance and Custodial Operations:
• Direct the planning of workforce needs for the custodial and facilities maintenance teams, including training and development of staff; management and recommendation for budgets and financial resources; and recommendations for future operational efficiencies and improvements.
• Work with the Director to identify long- and short-term priorities and associated USH facilities budgetary planning.
• Ensure customer satisfaction by responding to and analyzing customer complaints, concerns, and suggestions.
• Conduct regular and thorough inspections to ensure housing facilities and grounds are maintained at the expected level of quality, operation, and safety.
• Manage a variety of fiscal management activities including invoicing and billing for the areas, compliance with purchasing rules, and regular reporting.
• Responsible for the direct supervision, training, and evaluation of supervisory staff and custodial teams.
• Act as Housings owner representative for various projects across all USH facilities.
• Serve as contract manager and primary point of contact for various contracts related to facilities maintenance and custodial operations.
• Participate on the Director on Call rotation to manage through emergent situations.
• Actively participate as a member of the team while performing other duties in support of the departments mission.

Required Qualifications:

• Bachelors degree in Facilities Management, Business Administration, a related field, or an equivalent combination of education and experience.
• Substantial experience working in building services, property management, or student housing.
• Significant experience supervising staff.
• Demonstrated operational understanding of custodial and maintenance services.
• Demonstrated experience managing budgets and ensuring financial responsibility.

Preferred Qualifications:

• Masters degree in Facilities Management, Business Administration, or a related field.
• Certifications related to facilities management or custodial services.

Physical Demands:

• Normal office environment.
• Navigate the housing facilities across campus.

This position has supervisory duties? Yes

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

Required Documents:

• Resume
• Cover Letter