Associate Director for Campus Experiences - East Carolina University : Job Details
Associate Director for Campus Experiences
East Carolina UniversityJob Location : Greenville,SC, USA
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.Applicants must be currently authorized to work in the United States on a full-time basis.
Position Information
Job Title
Number of Vacancies
Number of Vacancies 1
Full Time Equivalent (FTE)
Full Time Equivalent (FTE) 1.0
Full Time or Part Time
Full Time or Part Time Full Time
Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications.
Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications. $60,653 - $64,000
Position Location (City)
Position Type
Position Type Non-Faculty
Job Category
Job Category Non-Faculty Instructional & Research
Organizational Unit Overview
Academic Affairs (“AA”) is headed by the Provost and Senior Vice Chancellor for Academic Affairs who serves as the institution's Chief Academic Officer (“CAO”) and is responsible for administering academic policies. AA is comprised of each of the university's colleges, schools, and libraries, along with other academic support and administrative units, to include Learner Operations, Research, Innovation and Engagement, Institutional Planning, Assessment and Research, and Global Affairs. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service, and regional transformation.The Undergraduate Admissions Office is the primary point of contact for a traditional first year student, transfer, or non-traditional adult student seeking admission to East Carolina University. The office is responsible for identifying and recruiting potential applicants with outstanding academic ability and potential and assisting in the application process to completion.
Job Duties
The Associate Director for Campus Experiences will develop and implement a comprehensive campus visit program focused on prospective students, overseeing all aspects of the campus visit experience for prospective students and their families, including daily tours, information sessions, major events, and specialized academic unit visitation programs. The position reports directly to the Senior Associate Director. Some evenings and weekends should be expected.50% Campus Visit Planning & Management Leadership
- Serve as a key member of the senior leadership team, developing a vision and innovative strategies for the campus visit experience.
- Set the standard for exceptional customer service.
- Utilize data to assess program effectiveness and identify areas for improvement.
- Work to promote good relationships with the University, with all University partners, and University constituents. Connect with campus partners to coordinate a variety of activities including but not limited to colleges and academic departments for special tour visits, ECU Parking and ECU Transit for regular campus tours.
- Assist the Senior Associate Director in maintaining a positive, efficient, and productive work environment in the Office of Admissions.
- Provide professional development to direct reports including the Campus Visit Coordinator and Customer Service staff.
- Plan, organize, and supervise all aspects of major events including but not limited to Open House, Pirates in Your Town, Admitted Students Days, and Pirates Aboard.
- Oversee budget management and resource allocation for events.
- Manage the registration process for all on-campus visits
- Provide clear pre- and post-visit communications with visitors.
- Collaborate with other offices to improve understanding of experiences that influence prospective students and their families.
- Collect, analyze and disseminate campus visitor feedback.
- Create processes to enhance the campus visit experience.
- Contribute expertise in campus visits to the development, maintenance and execution of the office's communication plan for prospective and admitted students, online resources for internal and external constituents.
- Track and analyze visit data and identify areas for improvement.
- Serve on a variety of university committees, representing the Office of Undergraduate Admissions where appropriate, as well as other duties as assigned by supervisor.
- Participate in regular professional development and training initiatives related to the CRM (TargetX) and Student Information System (Banner) through which information is stored and managed.
- Master's degree from a regionally accredited college or university.
- Three years of progressively responsible post-secondary experience in student recruitment or demonstrated long term management of complex projects, particularly as it relates to large scale events and event planning.
- Experience in working with a wide range of constituencies and prior experience supervising professional or student staff.
- Position requires a valid driver's license or the ability to obtain one within 30 days of the date of hire. A valid driver's license must be maintained as a condition of employment. Ability to rent vehicle.
Position requires a valid driver's license or the ability to obtain one within 30 days of the date of hire. A valid driver's license must be maintained as a condition of employment.
Preferred Experience, Skills, Training/Education
Demonstrated fiscal responsibility and budget management, demonstrated collaboration skills to involve faculty and staff, and exceptional organizational skills.
Special Instructions to Applicant
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.Applicants must be currently authorized to work in the United States on a full-time basis.
Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date
Job Open Date 05/22/2025
Open Until Filled Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at (252) ###-#### (Voice/ TTY ) or ADA [email protected] .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) ###-#### or toll free at 1-866-###-#### or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
- * Do you have a valid driver's license or the ability to obtain one within 30 days of the date of hire?
- Yes
- No
- * Please indicate where you learned about this job vacancy.
- Chronicle of Higher Education
- CareerBuilder
- Greenville Daily Reflector
- Raleigh News & Observer
- HigherEdJobs.com
- InsideHigherEd.com
- Monster.com
- Indeed
- ECU Website
- Other
- * Will you now or in the future require visa sponsorship for employment?
- Yes
- No