Associate Director, Digital Business Solutions - Rowan University : Job Details

A top 100 national public research institution, Rowan University offers bachelor's through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. The University has earned national recognition for innovation, commitment to high-quality, affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the third fastest-growing public research university, as reported by The Chronicle of Higher Education. For more information on Rowan University, click here

All positions are contingent upon budget appropriations.

Apply now Job no: 500612Work type: Regular Full-TimeLocation: Glassboro, New JerseyCategories: Managerial

Associate Director, Digital Business SolutionsPosition Description

Reporting to the Director of Digital Business Solutions, the Associate Director will oversee the delivery of new and existing business solutions, maintenance, and operational reporting from our SIS and other Enterprise Applications. The Associate Director will lead a team of Digital Business Solutions Analysts who work closely with the functional areas across the University, to assess current processes; elicit requirements for the creation or procurement of new applications, integrations, and reports; and, oversee, and maintain, existing applications and services.

The Associate Director of Digital Business Solutions is responsible for the timely delivery projects, break-fixes are resolved timely, and providing KPI reporting to leadership. This role will also be instrumental to assessing and evaluating software and solutions.

Responsibilities

● Provide leadership and mentorship to the team of analysts, fostering a collaborative and productive work environment● Conduct regular performance evaluations and identify opportunities for professional growth and development● Collaborate with the Director of Digital Business Solutions to develop and implement strategic plans and ensure alignment with organizational goals and objectives● Assess new technology solutions for good technical fit and business applicability● Manage relationships with cross-functional teams, including with the functional areas of the organization● Evaluate and analyze business requirements, technical requirements, and other documentation, including but not limited to Gap Analysis and Return-on-Investment● Provide timely, concise, updates to management; and, escalate issues as appropriate● Provide leadership on projects and operational initiatives● Oversee ticket queues and manage backlog● Provide guidance on problem resolution● Other duties as assigned

Required Qualifications

● Proven leadership in managing an IT Team● Excellent analytical and complex problem solving skills● Strong organization, time management, and priority management skills● Effective communication and interpersonal skills● Project Management Skills● Demonstrates a high level of accuracy, even under pressure● Extensive knowledge of IT tools (i.e. SQL, Cognos, ETL Tools (i.e. Veera), code repository (i.e. Stash, GitHub)● Demonstrated experience working with cross-functional teams and managing vendor relationships and support● Experience with KPI reporting● At least 3 years of management experience● At least 5 years of IT and higher education/business work experience● Master's Degree in Information Systems, Computer Science, Business Administration, or other related field; or equivalent work experience in Information Systems, Computer Science, Business Administration, or other related field

Preferred qualifications

● Experience with SQL (i.e. Oracle SQL Developer)● Ellucian Banner ERP Experience● IBM Cognos, or other reporting tools (i.e. Tableau)

Notes

• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
• Only completed, online applications submitted will be considered.

Advertised: May 19 2025 Eastern Daylight TimeApplications close:

We will email you new jobs that match this search.

Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.

The email address was invalid, please check for errors.

Reporting to the Director of Digital Business Solutions, the Associate Director will oversee the delivery of new and existing business solutions, maintenance, and operational reporting from our SIS and other Enterprise Applications. The Associate Director will lead a team of Digital Business Solutions Analysts who work closely with the functional areas across the University, to assess current processes; elicit requirements for the creation or procurement of new applications, integrations, and reports; and, oversee, and maintain, existing applications and services.The Associate Director of Digital Business Solutions is responsible for the timely deliveryprojects, break-fixes are resolved timely, and providing KPI reporting to leadership. This role will also be instrumental to assessing and evaluating software and solutions.

A top 100 national public research institution, Rowan University offers bachelor's through doctoral and professional programs in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden and Stratford, and five others. Rowan University is home to eight colleges and nine schools. For more information on these colleges, please click here .

Now celebrating its Centennial, Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation, commitment to high-quality and affordable education, and developing public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan has been recognized as the fourth fastest-growing public research university, as reported by The Chronicle of Higher Education.

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Non-Discrimation at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz,Administrative Assistant,[email protected], 856-###-####. Rowan strongly encourages applicants from underrepresented groups to apply.

Pursuant toTitle IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University's Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, [email protected] , 856-###-####.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here .

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here .

The report contains information regarding campus security and personal safety including topics such as crime prevention, RUPD authority/jurisdiction, crime reporting policies, fire safety, disciplinary procedures and other matters of importance related to securityon all our campuses. The report also contains information about fire statistics in Rowan University on-campus student housing facilities and crime statistics for the three previous calendar years, including reported crimes that occurred on-campus; in certainoff-campus buildings or property owned or controlled by the University; and on public property within, or immediately adjacent to and accessible from the campus. This information is required by federal law, Jeanne Clery Campus Safety Act or the Clery Act and is provided by the Rowan University Police Department.

If you would like to receive a hard copy of the Annual Security and Fire Safety Report which contains this information, you can stop by the RUPD Office, located at Bole Hall Annex,201 Mullica Hill Road, Glassboro, NJ 08028 or you can request that a copy be mailed to you by calling (856) ###-#### or email: [email protected] .