Associate Data Services Manager - IQVIA Holdings : Job Details

The successful candidate will play a key role in interpreting data scenarios and crafting client-facing communications for IQVIA's syndicated data offerings, including but not limited to NPA, Xponent, DDD, NSP, WSP, and LAAD. This role also involves supporting internal stakeholders by addressing inquiries related to prescription and sales data products.

• Client Communications

  • Compose clear, accurate, and professional communications for clients regarding data situations.
  • Participate in weekly Client Service calls to explain data scenarios and updates.
  • Respond to client inquiries under supervision, ensuring clarity and consistency.

• Data Analysis & SOP Adherence

  • Identify and gather necessary details for each communication following established SOPs.
  • Support updates and improvements to SOPs based on recurring issues or feedback.

• Internal Support

  • Address general questions from internal teams about IQVIA's core syndicated offerings.
  • Collaborate with cross-functional teams to ensure alignment and understanding of data products.

• Education

  • Bachelor's degree in Communications, English, Business, or a related field.

• Experience

  • Minimum of 2 years of experience in professional communications.
  • Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

• Strong analytical thinking and problem-solving abilities.
• Effective time management and organizational skills.
• Ability to manage multiple projects and meet deadlines.
• Excellent verbal and written communication skills.
• Comfortable presenting results and insights to clients.
• Collaborative mindset with the ability to work across teams.
• Understanding of business processes and industry dynamics.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $53,400.00 - $133,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.