Assistant Supervisor, Resident Camp Support - SeaWorld Parks : Job Details

SEASONAL POSITION

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

BGT - Assistant Supervisor- Summer Camps (Resident Camp)

This position will start on May 17th, 2024 and end on August 8th, 2024. To be considered for this position, applicants will need to be available throughout the duration of the program. If offered a position, ambassador will be required to stay overnight on property on assigned days.

What you get to do:

* Responsible for performing job duties/tasks of positions within scope of supervision

* Establishes and maintains a positive atmosphere which ensures the highest level of ambassador performance and guest service while enforcing and complying with safety procedures and guidelines.

* Supervises, trains and counsels ambassadors while ensuring proper training and development in accordance with Busch Gardens guidelines

* Complies with area opening and closing procedures and ensures all ambassadors complete tasks within a timely manner.

* Help counselors identify and respond to camper behavior issues in a timely manner.

* Communicate with parents daily about participant's experiences and report any issues to Camp leadership.

* Know and understand all emergency policies and procedures associated with Camp programs.

* Know, enforce, and follow all safety guidelines associated with Camp and all program areas. This includes but is not limited to being responsible for camper's safety and their whereabouts at all times.

* Assist in maintain accurate program records including incident reports, counselor documentation, and daily attendance.

* Takes responsibility for the maintenance, inventory and organization of all Busch Gardens Camp supplies, equipment, artifacts, and program areas used in daily operation. Informs the Camp Supervisor when supplies or equipment need to be ordered or replaced.

* Assists in ensuring all daily program needs are met including preparing supplies and program areas for counselors and campers.

* Participate in camper evaluations, follow-up paperwork and daily/weekly reports for Adventure Camp

* Become familiar with each camp's roster to prepare in advance for upcoming campers' needs

* Performing Resident Camp counselor duties as needed.

* Operate Serengeti Safari Vehicle and facilitate Serengeti Safaris to camp participants

What it takes to succeed:

* At least 19 years old, 21 and older preferred.

* Working knowledge of the English language with excellent verbal and written communication skills.

* Valid Driver's License and ability to obtain SEA's Driver's License.

* Able to stand, walk, and work for prolonged periods of time in extreme weather conditions.

* Willing to work a flexible schedule to include weekdays, weekends, evenings, overnights and holidays.

* Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations.

* Ability to interact effectively with individuals and groups respecting social and cultural diversity, recognize/consider the needs of others in daily interactions and decision-making, and maintain appropriate boundaries using interpersonal skills (skills used to reduce stress and conflict, improve communication, and increase understanding).

* Ability to use effective and appropriate self-care practices for maintaining overall wellness and mental, emotional, and social resiliency (such as handling stressful situations appropriately) needed for the job in a fast-paced, interactive environment.

* Willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.

* Able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

* FREE park admission

* Discounts on park admission tickets and passes for family and friends

* Park discounts on food, merchandise, etc.

* Scholarship opportunities

* Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.