Assistant Store Manager - MFA Oil Company : Job Details

Big O Tires Store - Madison Ave., Kansas City, Missouri, United States of America

Posted: Monday, June 30, 2025 at 5:00 AM

Overview:

A Big O Tire Assistant Store Manager supervises store operations and performs customer service duties, ensuring compliance with company policies and procedures, and promoting customer education and maintenance follow-up.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

• Greet and thank customers courteously, providing fast and friendly service
• Promote sales by explaining benefits of services and products
• Perform vehicle inspections and communicate maintenance requirements
• Handle sales duties, including pricing, promotions, suggestive selling, and inventory management
• Implement and follow company policies and procedures
• Perform management functions in the store manager's absence
• Manage store operations, sales, and staff training
• Address customer concerns and resolve issues effectively
• Participate in weekly meetings to review safety, policies, and updates
• Set and achieve sales, profit, and expense goals with the store manager
• Assist in financial analysis and inventory management
• Oversee cash handling, bank deposits, and work order accuracy
• Contribute to reports and documentation as required
• Maintain store appearance and equipment, ensuring safety and cleanliness
• Build customer relationships and motivate staff to deliver excellent service
• Ensure compliance with safety regulations and company standards
• Communicate professionally with management, staff, vendors, and customers
• Assist in training new employees and managing daily operations
• Perform other duties as assigned

• Minimum 18 years old
• Reliable transportation
• Availability for holidays, weekends, and after-hours work
• Ability to learn technical concepts and operate office equipment
• Customer communication skills
• Willingness to handle hazardous materials and outdoor weather conditions
• Ability to operate vehicles safely
• Compliance with PPE regulations
• Good vision, hearing, speech, and odor detection
• Ability to stand for up to nine hours and lift 75 pounds
• Successful completion of pre-employment screening including drug, MVR, and background checks
• Legal authorization to work in the U.S.

• High school diploma or GED
• 2+ years retail or sales experience
• Valid driver's license
• Ability to work independently and in teams
• Fast-paced work capability
• Leadership skills and enthusiasm
• Time management and multitasking abilities
• Attention to detail

Subsidiary of MFA Oil Company, serving Missouri, Arkansas, and Kansas with fuels, lubricants, propane, and energy services, including solar installation and wholesale fuel distribution.

Competitive wages, paid time off, holidays, profit sharing, 401(k) with match, health benefits including medical, dental, vision, life insurance, and disability.

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Opportunities for advancement, on-the-job training, and educational assistance to support employee growth.