Assistant Store Manager - Harlem, NY - Lidl US : Job Details

Summary

Assistant Store Managers play a vital role by supporting the Store Manager in developing and coaching the store team, ensuring a high-quality shopping experience for customers across over 30 countries. Successful Assistant Store Managers take ownership of their store's performance, demonstrating a proactive leadership style, handling operational and personnel challenges, and multitasking efficiently. They focus on employee development and are passionate about providing high-quality, low-price, hassle-free shopping.

What You'll Do

• Assist the Store Manager in leading and motivating the team to achieve their full potential daily
• Provide excellent customer service and serve as the main contact for customer needs
• Monitor and improve store Key Performance Indicators (KPIs)
• Lead team projects such as promotional store setups and re-merchandising
• Support operational tasks including cash management, stock handling, cleaning, and other store functions
• Maintain a safe, positive, and productive work environment in compliance with policies and legal requirements

What You'll Need

• Must be 21 years or older
• 1-2 years of management experience or a bachelor's degree
• Strong determination to complete tasks, meet store targets, and maximize productivity
• Experience in team leadership and development in a fast-paced setting
• Excellent customer service skills, including patience and de-escalation abilities
• Willingness to participate in daily store operations such as stocking, cleaning, and ringing
• Ability to lift, move, or carry over 50 pounds
• Ability to reach above head heights greater than 10 inches
• Ability to obtain and maintain ServSafe certification

What You'll Receive

We offer a comprehensive benefits package to support our employees' well-being and success:

• Competitive starting pay (hourly rate to be specified)
• Medical, dental, and vision coverage
• Paid holidays and paid time off (PTO)
• Structured training programs for success
• 401(k) plan with 5% company match
• Voluntary life and AD&D insurance
• Well-being programs and incentive initiatives like referral bonuses

Full-time employees also enjoy additional benefits such as group life and disability insurance, critical illness and accident coverage, parental leave with pay, and extra paid time off.