Who You Are:As an Assistant Store Manager at L'Occitane, your mission is to create a peaceful environment that offers a respite from daily life. Working closely with the Store Manager, you will craft a sensory experience that leaves a lasting impression on customers. You will help create a unique, environmentally conscious shopping experience while upholding our commitment to sustainability and ethics.
The Fundamentals of What You'll Do:
Be the Host: Foster a warm, inviting atmosphere that aligns with our brand values by enhancing the sensory experience for customers across sight, smell, touch, taste, and hearing.Prioritize Guest Experience: Offer personalized service and knowledgeable guidance to help guests select products suited to their preferences.Keep an Open Mind: Embrace feedback and support a culture of open communication and growth.Let Success Drive You: Collaborate with the Store Manager to conduct regular training to improve product knowledge, customer service, and performance.Foster a Team Culture: Adapt management strategies to suit different team members' communication styles and personalities.Communicate with Care: Demonstrate leadership by guiding and supporting staff, fostering a positive, inclusive team environment.We value hearing from individuals who possess:
- Experience leading teams in retail or hospitality.
- Exceptional communication and guidance skills.
- An innovative approach, especially in sales-driven environments.
- Dedication to customer happiness inside and out.
- Knowledge of skincare, body care, and fragrances is beneficial.
- Prior clienteling experience is advantageous.
- Basic technological skills are required.
The pay range for this position is $18.26 to $21 per hour, depending on skills and experience.
Who We Are:
We are committed to the planet, supporting waste reduction through initiatives like recycling, inventory management to reduce waste, eliminating single-use plastics, and promoting refill products.
Employment is subject to reference verification and background checks.
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