Assistant Operations Manager for Europe (remote opportunity) - World Learning : Job Details

Assistant Operations Managers will support compliant operations of SIT programs, liaising with program staff to collect information and reports as well as assisting Global Operations Managers with internal and external compliance, finance, and human resource processes.

Responsibilities:

• Serve as a primary point of contact and support for ADs and CDs to ensure successful collaboration with home office administrative teams.
• Manage program material revision processes and documentation workflow in collaboration with program staff.
• Onboard new international staff, coordinate training schedules, and facilitate access to internal systems.
• Support staff, faculty, and students with international and domestic travel logistics as needed.
• Manage the program communication tool (PCT) and reporting procedures for the region, ensuring all required reporting is received and properly stored.
• Coordinate computer and equipment procurement for programs and international staff.
• Assist in hiring new local employees and contractors for all programs, ensuring that internal processes are followed.
• Support implementation of compliant payroll processes.
• Assist Global Operations Managers with legal compliance matters such as annual tax and activity reporting, renewal of leases, and other periodic compliance-related processes.
• Support negotiation, execution, and tracking of service agreements.
• Assist onboarding and training programs with the evaluation of staffing needs, divisions of labor, and workflows.
• Lead and participate in Operations Team projects.
• Coordinate pre-program logistics planning in cases where no local staff are available to do so.
• Assist with the program budget process, financial analysis, and expense reporting.
• Solve operational problems and strengthen communication structures.
• Change administrative processes to make them more efficient.

Required Qualifications:

• Bachelor's degree and at least two years of work experience, preferably in study abroad or a related field.
• Demonstrated ability to work independently and collaboratively.
• Problem-solving and organizational skills.
• Experience working in international education or international business in Europe.
• Proven ability to work cross-culturally.
• Competence in prioritizing and managing multiple tasks.
• Articulate command of the English language, both oral and written.

Preferred Qualifications:

• Master's degree in international education, or a related field.
• Fluency in a language, other than English, that is commonly spoken in Europe or MENA.

World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan for full-time and eligible part-time employees.

World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.

World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.

School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees.