Assistant Office Manager - Merry Maids : Job Details

Assistant Office Manager

Merry Maids

Job Location : Staten Island,NY, USA

Posted on : 2025-08-15T15:25:13Z

Job Description :
Assistant Manager

A national home cleaning company is currently looking for an outgoing, personable individual to help manage our house cleaning services in Staten Island. This is a full-time position working out of a professional office. We are looking for someone with 2-4 years of management experience to help lead and manage associates at an operation with a basic to moderate level of activity and complexity that includes service associates and/or sale associates. This individual will have an impact on day-to-day basic activities to achieve company goals and objectives. Deliver high-level customer service by directing and motivating staff to increase customer base and retention metrics to ensure top-line growth.

Overall Responsibilities:
  • Manage service team. Reinforce service standards by conducting quality control training and inspections; directs the service department to ensure customer growth through retention increases.
  • Direct involvement with day-to-day sales activities within the company to ensure top-line growth.
  • Ensures revenue and profit plans are achieved. Drive Plan revenue and profits. Drive Sales and Service Excellence.
  • Implement company programs, initiatives, and current operational guidelines.
  • Participate in recruitment, interviewing, hiring and training staff in English and Spanish.
  • Operate within company policies and procedures; create an environment that motivates associates to be successful.
  • Monitor regulatory compliance with state and federal agencies.
  • Direct marketing placement and effective results.
  • Experience Requirements:
    • 2-4 years managing associates in a fast-paced environment preferred
    • Some experience in sales management. Preferred fields; Hospitality and Service Industry.
    • Must own and operate a personal vehicle for company purposes

    Knowledge, Skills, and Abilities:

    • Experience managing and leading assigned projects and associates
    • Organization and time management
    • Written and verbal communications, including public speaking
    • Group presentations and meeting management
    • Provide clear and concise feedback, performance management and coaching
    • Attention to detail and analytical skills
    • Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
    • Ability to communicate in Spanish with Spanish speaking employees

    Compensation is a base salary plus bonus. A great work environment with people who care. An Equal Opportunity/Affirmative Action Employer of Minorities/Females/Veterans/Disability.

    Apply Now!

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