Assistant Medical Director - Emergency Medicine - Vituity : Job Details

Oversee quality and safety initiatives. Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards. Develop and implement projects to improve service excellence and patient experience. Compare patient feedback survey results to Vituity state/region averages and national benchmarks. Respond to written and verbal patient complaints in a timely manner utilizing service-recovery techniques. Track and trend patient complaints, including the QI director as necessary in concerning cases. Train and mentor providers in patient experience techniques. Coordinate with hospital-patient experience personnel. Coordinate efforts with key leaders in central operations. Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services. Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services. Initiate process improvement and engage hospital project management resources to implement...Medical Director, Director, Medical, Medicine, Assistant, Emergency