Assistant Manager/Manager (Allocation and Systems Department) National Environment Agency | Enf[...] - National Library Board : Job Details

What the role is:

The Hawker Centres Group (HCG) of NEA plays a lead role in managing and enhancing our hawker centres, ensuring they remain places where people from all walks of life can enjoy affordable food in a clean and hygienic environment. HCG also reviews and implements hawker-related policies that benefit both hawkers and the public.

What you will be working on:

As an Assistant Manager/Manager (Operations and Engagement) in HCG, your duties will include:

Tenancy Management

• Managing stall tenancies from onboarding to termination, including processing applications and appeals.
• Conducting tenancy inspections to ensure compliance.
• Managing arrears and executing legal notices.
• Implementing new policies and programs, such as Productive Hawker Centre initiative, Incubation Stall Program, and Hawkers Development Program.
• Promoting digitalization and supporting initiatives like supply chain contingency to sustain Hawker Trade and preserve Hawker Culture.

Cleaning & Facilities Management

• Maintaining high cleanliness and hygiene standards, including post-COVID protocols.
• Managing facilities maintenance, repairs, and improvements.
• Conducting surveillance and addressing concerns with stakeholders.
• Developing and monitoring environmental standards and programs.

Feedback/Appeals Management & Stakeholder Engagement

• Handling feedback professionally and promptly.
• Engaging with stakeholders such as stallholders, associations, Town Councils, and other agencies.
• Planning and executing activities like fire drills, safety training, and cleaning campaigns.

Emergency Preparedness and Workplace Safety

• Implementing safety measures against weather and emergencies.
• Monitoring and mitigating safety risks.
• Conducting safety walkabouts and training.

Other tasks as assigned

What we are looking for:

The ideal candidate will possess:

• Organizational skills and ability to multitask.
• Strong stakeholder management and a pleasant personality.
• Independence, resourcefulness, and meticulousness.
• Proficiency in Microsoft Office.
• Leadership qualities and teamwork spirit.
• Willingness to work after hours and on weekends if needed.
• Additional assessments or declarations may be required during shortlisting.
• Applicants will be updated within 4 weeks after the closing date.

About NEA:

The National Environment Agency (NEA) is responsible for maintaining a clean, sustainable environment in Singapore. It promotes public health, sustainability, and a vibrant hawker culture through various initiatives. NEA collaborates with partners and the community to foster environmental responsibility for a livable Singapore. More information can be found at www.nea.gov.sg#J-18808-Ljbffr