Assistant Manager - Vitality Bowls : Job Details

Join to apply for the Assistant Manager role at Vitality Bowls

Location: Santa Clara, CA

• Act as manager when the manager is unavailable
• In charge of shifts and delegating tasks
• Restock the register nightly for the correct change
• Prepare deposits and take them to the bank if needed
• Assist with managing inventory and placing orders
• Assist in writing the schedule and collecting information from employees about schedule issues
• Lead the team, ensuring food is made accurately and delivered to customers in a timely manner
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers and food issues in a polite way to ensure customer satisfaction
• Accept deliveries, ensure completeness/correctness or issue refunds
• Communicate with managers about inventory status, arrivals, and stock levels
• Communicate with managers about employee strengths, dependability, and customer service
• Manage break schedules and ensure timely arrival of staff
• Attend Management Meetings
• Share ideas to improve efficiency, safety, etc.
• Assist with interviews, evaluations, and training
• Explain health benefits of ingredients to customers in an upbeat, informative manner
• Keep the front lobby, kitchen, and exterior areas clean at all times
• Provide excellent customer service and be polite and informative
• Assist in all team member tasks as needed
• Have thorough knowledge of food and recipes; follow recipes and prepare food in a timely and sanitary manner
• Prep food according to proper procedures
• Continuously clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Wash dishes and store away appropriately
• Coordinate with staff to ensure orders are prepared correctly and timely
• Complete opening and closing duties
• Follow sanitation guidelines and safety procedures
• Stock and rotate food
• Practice cost-control measures
• Track food quality
• Handle special circumstances
• Communicate effectively with coworkers and managers

• Become food certified
• Ability to use basic computer/POS system; handle cash and credit cards
• Adhere to health, sanitary, and safety requirements
• Ability to stand for long periods, occasionally lift heavy boxes, move quickly, and show urgency
• Maintain a clean and professional personal appearance
• Positive attitude and ability to work well with others
• Leadership abilities and management experience a plus
• Restaurant experience a plus

• 50% off meals for Full-time & Part-time Employees
• 15% family discount for all employees
• Opportunities for growth into a Higher Management position (General Manager)
• Paid training
• Paid Sick Time
• Shift Flexibility
• Awesome swag: t-shirts
• Retirement Plans
• Healthy Work Environment
• Tips: Average $1.50-3.00 per hour

Disclaimer: I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.

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