Assistant General Manager, UBS Arena - Delaware North : Job Details

Delaware North Sportservice is searching for an Assistant General Manager to join our team at UBS Arena in Elmont, New York. We are seeking a Food and Beverage leader with over 5+ years of food and beverage experience who will oversee our suites, clubs, catering, restaurants, concessions, and retail operations.

Minimum – Anticipated Maximum Base Salary: $119,500 - $161,300 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Assist General Manager in setting short- and long-term departmental goals and objectives that cover a range of areas, including people development, company policies and operating budgets
• Oversee season planning process ensuring alignment with Delaware North, client expectations, and operational goals
• Engages in the financial goals of the operation with support from the General Manager in budget planning, P&L management, financial reporting, action plans, and projections to ensure cash, inventory, and payroll procedures are in place
• Review financial reports and developing action plans to best achieve business goals
• Collaborate with culinary leadership and partners to drive menu development and associated operational enhancements
• Identify opportunities and drive continual improvement in our location operations
• Hire, train, and develop the team and ensure all team members at the unit are supported and managed effectively to provide an optimal experience for guests and team members
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits and Delaware North team members
• Maintains state, federal and business compliance, including responsible alcohol service guidelines, safety and sanitation standards, and client requirements
• Special projects as assigned by upper management

• A minimum of 5 years of food and beverage leadership experience in a high-volume arena, ballpark, or stadium setting is required
• Prior experience working in a multi-sport property a plus
• Bachelor's degree in hospitality, Business Management, or a relatable discipline is preferred
• Operational financial management, profit and loss management, financial reporting, and budgeting are required
• Ability to build foundational relationships with excellent oral, written, and communications skills
• Strong commitment to client and guest engagement will be critical to this individual's success
• Prior labor relations, union exposure, and CBA negotiations preferred
• Ability to lead and make decisions in a fast-paced high-pressure environment
• Strong technical skills and POS system experience required

EventsEvenings as neededHolidaysEvenings

UBS Arena is a multi-purpose arena in Elmont, New York, next to the Belmont Park race track. The home to the New York Islanders of the National Hockey League (NHL) hosts around 150 major events annually.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.