Job Location : Richmond,VA, USA
Under the strategic direction of the Facilities Manager, the Assistant Facilities Manager plays a pivotal role in ensuring the seamless operation of a designated facility, portfolio of buildings, or campus environment. This position is entrusted with the disciplined execution of established policies, procedures, and service programs that uphold the integrity, safety, and functionality of the physical workplace. The Assistant Facilities Manager is expected to demonstrate a proactive commitment to operational excellence, aligning daily responsibilities with the broader objectives of the client. This includes fostering a responsive and solutions-oriented approach to tenant needs, maintaining rigorous standards in environmental health and safety, and reinforcing quality assurance protocols. The role demands not only technical competence but also a composed, client-centric mindsetone that anticipates challenges and navigates them with precision and professionalism.
Key Relationships
External relationships: This role will interact with the client, client staff, and other client vendors. Internal relationships: This role will interact with the Assistant and/or Chief Engineer and other C&W co-workers as well as the Facilities Manager.
Job ResponsibilitiesEssential Functions and Responsibilities:
Communication Proficiency (oral and written) Technical Proficiency Problem Solving and Analytical Acumen Leadership and Influence Team Collaboration Relationship Management Financial Stewardship
Required EducationAssociate's degree in Facilities Management, Building Operations, Business, or a related discipline is required. Bachelor's degree is preferred.
Relevant ExperienceMinimum of 35 years of experience in commercial or industrial real estate, with a focus on facility management. Demonstrated expertise in maintenance, construction, engineering, and comprehensive property operations. Experience with CMMS/Work Order Management systems is preferred.
Additional QualificationsIndustry certifications such as Certified Facility Manager (CFM), IFMA, or BOMA credentials are strongly recommended. Ability to interpret construction specifications and architectural blueprints. Proficiency in contract language and management agreements. Skilled in Building Management Systems (BMS) operation and monitoring. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong financial acumen, including budgeting, forecasting, and financial tracking. Familiarity with financial systems such as Yardi is a plus.
Physical Work RequirementsThe conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions:
Environment: This job operates in a professional office or commercial building environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Work could any combination of: almost constant exposure to loud noise includes the use of power equipment and unusual elements, such as extreme temperatures, toxic chemicals, biohazardous materials, dirt, dust, fumes, smoke, and/or loud noises. Ability to perform work wearing Personal Protective Equipment (PPE) if required. May require regular travel outside between properties in varying weather conditions.
Physical: Considerable physical activity. Ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders), and safely install rigging/lifting devices. Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine. May involve movement between departments, floors, and properties to facilitate work. The employee may also be regularly required to stand for prolonged periods of time and drive for up to 4-5 hours a day between various assigned client locations. Should maintain the ability to speak clearly so others can understand you as well as the ability to read and understand the information presented orally and in writing.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics.
Hearing: Hear in the normal audio range with or without correction.
Scheduling: Most schedules work typical business hours based on location assigned. Based on client need, the role could be scheduled as the only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on-call duties and over time. Must be willing and able to support after-hours/weekends building-related activity as required. The role may be assigned and must be able to respond to client callbacks for regular repair and/or emergencies events.
Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Conditions of Employment: All offers of employment are contingent upon: Legal Documentation establishing identity and eligibility to be legally employed in the US/United States Citizenship, Drug Testing, Criminal background check, Clean DMV record (for related driving roles), Education verification, and Reference checks. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-###-#### or email [email protected]. Please refer to the job title and job location when you contact us.