Assistant Director, Student Experience & Family Engagement - The Catholic University of America : Job Details

The Assistant Director, Student Experience & Family Engagement supports the University's efforts to build and strengthen relationships with parents and families to encourage philanthropic engagement. Reporting to the Associate Director of Advancement, the Assistant Director manages a portfolio of annual giving-level parent prospects, participates in solicitations, and assists with engagement programs designed to cultivate and steward families. This role provides hands-on training and experience in frontline fundraising, with a focus on qualification, cultivation, solicitation, and stewardship of parent donors. Travel may be required up to 20-25% of the time. The projected salary range for this position is $55,000-65,000.

• Manage a portfolio of parent and family annual giving prospects ($1,000-$49,999), with goals for outreach, personal visits, solicitations, and revenue.
• Support the qualification of new parent and family prospects through phone outreach, digital engagement, and in-person meetings.
• Assist in planning and executing parent engagement events, including Welcome Receptions, Family Weekend, and Parents Council activities.
• Coordinate parent and family communications, including email updates and stewardship materials, in collaboration with Advancement colleagues.
• Maintain accurate donor contact reports, prospect tracking, and gift documentation using the Advancement database.
• Partner with colleagues in Annual Giving to support the parent and family solicitation calendar.
• Provide responsive and helpful communication to parents and families who contact Advancement with questions or requests.
• Contribute to Advancement-wide initiatives, including campaigns and cross-team fundraising activities.
• Contribute to the broader goals of University Advancement through cross-functional collaboration and participation in University-wide initiatives, including campaigns.

• Bachelor's Degree
• 3 years of professional experience, preferably in fundraising, sales, customer relations, or higher education.
• Internship or volunteer experience in development will be considered.
• Experience working in a higher education fundraising office is preferred; experience with event planning or stewardship preferred.
• Experience within Raiser's Edge or another database CRM is preferred but not required.
• Proficiency in Microsoft Office; familiarity with fundraising databases preferred.
• Possession of a current and valid U.S. driver's license appropriate to the type of university vehicle and an acceptable Motor Vehicle Driving Record (MVR) as stipulated in the Vehicle Guidelines and Procedures Manual.
• Excellent communications, organizational, and interpersonal skills.
• Interest in learning fundraising best practices and donor engagement strategies.
• Ability to manage multiple tasks in a fast-paced environment.
• Collaborative, adaptable, and committed to professional growth.
• Demonstrated customer service orientation.
• Strong attention to detail and follow-through.
• The ability to drive a vehicle (campus or non-campus) on behalf of university business.
• Annual clearance of MVR check through the Office of Environmental Health and Safety.

To apply, visit the job posting at staff-cua.icims.com/jobs/16442/assistant-director,-student-experience-&-family-engagement/job?in_iframe=1

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