Assistant Director of Ticketing - California Baptist University : Job Details

Position will support the Director of Ticketing with the day-to-day operations of the box office including, but not limited to, ticket operations, sales initiatives, staffing and customer service. Essential Duties and Responsibilities Other duties may be assigned. Understand and agree to abide by the mission of CBU and the CBU Athletics Department. Responsible for managing and operating the ticketing system (currently Paciolan/ Tickets. West), which includes, but is not limited to, event building, ticket and promotion configuration, user security, ticket design and proofing. Ensure all hardware and software are working efficiently for staff and customer use. Assist in the day-to-day operations of the CBU Box Office by providing excellent customer service digitally, over the phone and in person. This will include answering customer questions, responding to customer inquiries through digital platforms, and assisting walk up customers pre-game or day of event. Communicate with donors, pub...Director, Business Operations, Ticket Sales, Ticket, Assistant, Customer Service, Technology