Assistant Director of Residential - Travis Central Appraisal District : Job Details

Assistant Director of Residential

Travis Central Appraisal District

Job Location : Austin,TX, USA

Posted on : 2025-08-06T01:15:05Z

Job Description :

Under the general direction and supervision of the Residential Appraisal Director, directs, manages, supervises, and coordinates the activities and operations of the Residential Appraisal Division. Assists in developing objectives and oversees programs and strategies for continuous improvements in the division, including budgetary, technology, customer service, staff development, and operations. Participates in developing and implementing support programs, processes, policies and procedures to achieve objectives. Responsible for managing Residential managers, team leads, and support staff.

Essential Duties• Execute the policies, procedures, and strategic directives established by the Director of Residential Appraisal to ensure consistent implementation across the division.• Implement the reappraisal and action plans of the Residential Director, ensuring department-wide goals and deadlines are met or exceeded for model calibration, property valuation, notice delivery, and appraisal roll certification.• Translate strategic goals into actionable work plans and coordinate with managers and team leads to ensure timely, high-quality execution of appraisal tasks.• Supervise the application of accepted appraisal methods for valuing residential property in Travis County and oversee completion of mission-critical activities.• Oversee staff performance across all levels of the division, including implementing training, setting performance standards, conducting quality control reviews, and managing the performance improvement program.• Develop and deliver department-wide training on appraisal methods, procedures, and operational best practices.• Direct the valuation of high-rise and mid-rise condominiums, as well as properties under affordable housing programs.• Lead the annual consolidation of market analysis across neighborhoods to support valuation accuracy.• Represent the District in communications with property owners, tax professionals, attorneys, the general public, and on occasion, the media.• Assist with the preparation and submission of PTAD's Methods and Assistance Program (MAPS) review and Property Value Study (PVS) documentation.• Ensure compliance with records management protocols, including confidentiality and the Texas Public Information Act.• Maintain a high level of independence, professionalism, and self-motivation in all assigned duties.Requirements/Additional Responsibilities• Must be authorized to work in the US.• Supervises: Residential DepartmentMinimum Education and/or Experience• Must have a college degree from an accredited college or university. Acceptable work experience may be substituted.• A minimum of five (5) years of relevant management experience or an equivalent combination of education and experience.• RPA or the ability to earn RPA within 5 years.#J-18808-Ljbffr
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