Assistant Director of Housekeeping - Coraltree Hospitality Group : Job Details

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Facilitate projects in an organized and timely manner. Assist with administrative tasks and maintain organization throughout the department as needed. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate internal/external guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive internal/external guest relations at all times. Resolve internal/external guest complaints, ensuring internal/external guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge at all times of: status of hotel room count, group arrival, VIP's, special events and knowledge of job responsibility of staff. Ensure that assigned staff have reported to work and clocked in properly; document any late or absent employees. D...Director, Housekeeping, Assistant, Housekeeping Manager, Staff