Assistant Director of Housekeeping - Omni Hotels & Resorts : Job Details

To assist in managing and directing of all Housekeeping and Laundry functions. To participate in quality assurance for Housekeeping department and department cost control measures. To provide support to the Director of Housekeeping in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance, and consistently setting a good example. Responsibilities Essential Functions: Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to inquiries, request & Complaints using Guest Service Skills. Exhibiting hospitality while striving to exceed Guest expectations. Resolves difficult or unusual problems arising with Guests, while maintaining good Guest relationships, demonstrating outstanding hospitality through the corrective action taken. Maintains open and clear communication with all departments and guests to ensure consistent service. Identify ways of improving the effici...Director, Housekeeping, Guest Service, Assistant, Hospitality, Omni