Assistant Director, Child Welfare - Encore Leadership Advisors : Job Details

Job Summary

The Assistant Director of Programs is responsible for case management services, overseeing daily operations and financial management within a designated geographic area. This role may include supervision of support staff and case managers and acts as a key liaison with both internal teams and external community partners.

Essential Duties and Responsibilities

• Represent the organization on community/regional committees, workgroups, and collaborative teams.
• Monitor and review program expenditures to ensure alignment with budget guidelines.
• Provide daily support and technical assistance to case management supervisors to improve service quality and performance outcomes.
• Act as Lead Agency case management oversight in the absence of the direct supervisor.
• Directly supervise case management supervisors.
• Ensure timely and accurate submission of court documents and manage related court appearances.
• Maintain internal and external relationships with a high degree of autonomy and sound judgment.
• Demonstrate knowledge of interagency agreements, contracts, and program-specific materials.
• Build and maintain strong community and professional networks within the service area.
• Lead and participate in special projects as assigned.
• Stay informed of trends in the field by engaging in relevant professional organizations.
• Perform additional related duties as assigned.

Required Qualifications

Education:

Master's degree in one of the following fields from an accredited institution:

• Social Work
• Criminology
• Psychology
• Sociology
• Counseling
• Special Education
• Education
• Human/Child/Family Development
• Marriage & Family Therapy
• Nursing

Experience:

• Minimum of 4 years in human services, including 3 years of direct experience with children and families.
• At least 2 years of administrative and supervisory experience.

Certifications:

• State of Illinois Child Welfare Certification required.

Other Requirements:

• Reliable transportation and valid driver's license.
• Must carry the required auto insurance coverage per OHU policy.

Required Skills and Competencies

• Ability to assess and communicate care-related information across all stages of child and family development.
• Clear and concise written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities under tight deadlines.
• Intermediate-level data entry capabilities.
• Patience, cultural sensitivity, and a positive, team-oriented mindset.
• Proactive problem-solving and solution-oriented thinking with minimal supervision.
• Demonstrated leadership, coaching, and team development skills.
• Proficient in Microsoft Windows and adaptable to new software tools.
• High level of discretion and respect for confidentiality.
• Capability to coach and manage team performance effectively.

Physical Demands and Work Environment

• Primarily a sedentary office role with occasional active office tasks.
• Ability to lift and move up to 20 lbs (e.g., file boxes, supplies).
• Visual and auditory acuity within normal ranges (corrected if needed).
• Manual dexterity to operate standard office equipment.
• Local travel required during business hours; occasional overnight or out-of-area travel may be necessary.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance