Assistant Branch Manager - Human Hire : Job Details

Job DescriptionJob Summary A well-established financial institution is seeking an Assistant Branch Manager to oversee daily branch operations and ensure exceptional customer service. This role is ideal for someone with at least five years of banking experience who thrives in a leadership position. The right candidate will have strong management skills, a deep understanding of retail banking operations, and bilingual Spanish proficiency. What's in It for You? (Benefits)

• Competitive salary: $48,550 - $61,900
• Comprehensive benefits including health, dental, vision, and 401(k)
• Career advancement opportunities within a growing organization
• Business professional work environment
• Full-time, stable position with a community-focused institution

Responsibilities

• Oversee daily branch operations to maintain efficiency, service quality, and profitability
• Handle escalated customer inquiries and ensure prompt issue resolution
• Lead and support branch staff, providing coaching, training, and performance evaluations
• Conduct team meetings to align staff with branch objectives and policies
• Assist in opening/closing procedures and maintain security standards
• Serve as acting branch leader in the absence of the Branch Manager
• Ensure compliance with banking regulations and internal policies
• Manage staff schedules and operational reporting to optimize workflow

Requirements

• Bachelor's degree in Business or a related field (or equivalent banking experience)
• Minimum of five years of experience in retail banking or a related role
• Bilingual Spanish required
• Strong leadership, communication, and problem-solving skills
• Experience in coaching and managing a team
• Knowledge of banking regulations and compliance requirements