Assistant Automotive Store Manager - Tire Choice Auto Service Centers : Job Details

Join to apply for the Assistant Automotive Store Manager role at Tire Choice Auto Service Centers.

Pay is competitive! $18-$22 an hour.

The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro's performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Responsibilities include:

• Scheduling guest appointments for efficient vehicle service/repair completion.
• Helping achieve sales goals by informing and recommending tire and service products, and promotions.
• Attending to all guest needs in sales, service, complaints, and adjustments.
• Building guest relationships to maximize satisfaction, loyalty, and retention.
• Assisting technicians in conveying repair and service needs to guests.
• Maintaining the store's condition to Monro standards for cleanliness and guest readiness.
• Overseeing inventory management, including pulling tires and parts, unloading, and stocking.
• Providing direction to technicians and assisting with services/repairs as needed.
• Organizing workflow to ensure efficient use of technician skills and timely vehicle services.
• Adhering to company policies, safety standards, and environmental regulations.
• Performing Store Manager functions as needed.
• Performing other duties as assigned.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Motor Vehicle Manufacturing, Retail, Business Consulting and Services

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