Assessment Care Manager-East Hartford/Hartford Team - Connecticut Community Care : Job Details

Description

Reporting Office: North Central (Bristol)

Covering Region/Community: East Hartford/Hartford

Job Requirement: Must have BA Degree & minimum 2yrs of direct Case Management experience(Bilingual preferred)

SUMMARY

Assists individuals in the interactive process of informed decision-making about available services and supports under the Medicaid program. Serves a key role in the assessment and education of person-centered care planning of supports and services. Performs all duties in a manner that fosters the achievement of the organization's mission to identify choices and provide services to help people of all ages, abilities and incomes to live at home.

KEY RESPONSIBILITIES

COMPETENCIES

• Assertiveness: Communicates position directly and honestly while demonstrating respect for others.
• Client Focus: Builds effective relationships with clients, identifies client expectations, tries to see issues from their point of view; offers practical solutions to problems.
• Decision Making Skills: Gathers and analyzes information, considers consequences, and arrives at a timely decision that meets organizational goals.
• Diversity: Fosters an environment of belonging and inclusion. Values cultural, ethnic, racial and gender diversity. Committed to equity.
• Ethics & Integrity: Makes decisions and conducts self-consistent with organization principles.
• Listening: Supports speakers and interprets their messages in such a way that effective communication takes place.
• Personal Accountability: Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame.
• Problem Solving: Gathers and analyzes information, identifies goals, explores, and selects solutions, implements an action plan, and evaluates results.
• Time Management: Allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion.

Requirements

QUALIFICATIONS

Education

• Bachelor's degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required.

Experience

• A Bachelor's degree in nursing, health, social work, gerontology or a related field may be substituted for one year of experience.
• Must have a minimum of two years experience in health care or human services (including but not limited to community, hospital, institution or behavioral health). Work experience with elders or disabled population preferred. Bachelor's degree in fields related to care management preferred (social work, counseling, nursing, mental health, psychology, gerontology, sociology, RN (licensed in the State of CT), rehabilitation, public health, or human services)
• Experience in conducting comprehensive, systematic, person –centered assessments in community settings, homes, hospitals and nursing homes
• Strong advocacy and communication skills
• Knowledge of chronic illnesses such as Alzheimer's, Substance Abuse, Mental Illness
• Strong understanding of the philosophy and importance of person centeredness, self direction/self determination and independent living
• Knowledgeable of financial aspects such as Medicaid, Medicare, managed Medicare, pooled trusts, recoupment, cost share and applied income.
• Experience in building rapport and relationships with individuals, families and community resources
• Understands and practices risk assessment and risk mitigation
• Experienced with interviewing, observation and analysis

Other

• On occasion may need to work non-traditional/flexible hours, including evenings and weekends.
• May travel throughout the state.
• Reliable transportation, valid driver's license and current automobile insurance.
• CCCI Job Code:6181

Physical Requirements

Physical Activity Approximate Percentage of Time Spent in this Activity

Work Environment (a brief description)

Work is performed in various environments including office, client homes, hospitals, nursing homes and other locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations.

The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.