Area Supervisor -Suffolk, VA - Rock Solid Janitorial : Job Details

Job Type Full-time Description Rock Solid Janitorial, Inc. Area Supervisor: Full-Time/HourlyReports to: Executive DirectorSummary/Objective of Job Duties and Responsibilities: An Area Supervisor serves as a member of our team supporting Operations. This individual supports our effort through effective utilization of the company's established processes while supporting the company's mission through the collaboration of trained teams and effective communication on all levels. The Area Supervisor must be very organized and efficient. The Supervisor must also be able to effectively 'lead by example' each of the teams at the facilities in order to maintain the standard set forth by Rock Solid Janitorial. In this business, the facilities for which the Area Supervisor is responsible could either increase or decrease in number. Travel and long, scheduled, and unscheduled hours are required for this position. Essential Duties and Responsibilities: At times, this job requires that the manager be able to standand walk for longer periods of time, climb stairs, stretch, kneel, lift, bend, stoop, pull, push, etc inorder to accomplish tasks.Operations 1. Prepare schedules for initial site visits. This will entail introductions and facility tours. 2. Log and troubleshoot daily operations. Work effectively in a team environment to monitor logs; resolve and/or escalate issues with custodial staff and customers. 3. Effective training of team members. Coordinating/Scheduling staff meetings as needed. 4. Ensuring that facilities are properly staffed and that supplies and equipment are readily available. 4. Act as liaison for communicating directly with the customer as required. Provide regular status reports. 5. Conduct thorough building inspections, with the team leader/custodians, to include janitor closets. 6. Ensure all paperwork is thoroughly completed to include signatures where necessary, and proper documents are obtained. 7. Provide coaching and performance documentation as well as yearly assessment reviews on the Team Leaders. Collect performance reviews from Team Leaders and Area Team Leads. 8. Coordinate and set up training classes, as assigned. 9. Assist with any additional assignments or projects as necessary in order to ensure facilities are serviced to standard. 10. Respond to the customers' questions, complaints, and requests in a timely manner. 11.0 Develop a safe, positive, and achievement-oriented working environment. Experience: 1. Minimum three years prior training, teaching, or related management experience. 2. Writing proficiency to be able to write performance reviews and other job-related items in a clear, concise, and grammatically correct manner. 3. Excellent Communicator (oral, written, and listening skills). 4. Be able to handle multiple projects/assignments concurrently and be result-oriented. 5. Be highly motivated to work both independently and in a team environment. 6. Be able to maintain confidentiality. 7. Have the ability to handle difficult situations and people in a positive and professional manner. 8. Have the ability to train, coach, and motivate staff on how to clean effectively and efficiently. 9. Must be able to pass state criminal background checks as required by the facility. Salary Description $21- Up to $23