AR Collections Specialist - Confidential Jobs : Job Details

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The AR Collections Specialist will be in charge of maintaining a multimillion-dollar aging portfolio of 500+ existing customers. This position will report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.

Responsibilities:

• Managing 500+ assigned accounts, low to high dollars.
• Maintain high volume of daily collection calls and e-mail communications with customer base.
• Arranging for debt repayment or establishing repayment schedules based on customers financial situations.
• Constantly following up with customers to ensure a quick and easy repayment process.
• Maintain and resolve customer balances on credit hold
• Report on aged balances to management monthly.
• Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
• Maintaining an updated financial status report for assigned accounts.
• Reviewing the terms of sales, service and/or credit contracts with customers.
• Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
• Locating and monitoring overdue accounts, using aging report and an automated system.

Requirements and Skills:

• MUST HAVE: 3-5 years experience making high volume collection calls, in a fast-paced environment.
• Great energy and can-do attitude.
• Creative problem solver with great customer service skills.
• Strong proficiency in Microsoft Excel, & Word.
• Possess a high sense of urgency and be detail oriented.
• In lieu of a bachelors degree, a minimum of 2 years of equivalent work experience required.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Accounting/Auditing
• Industries Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

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