Appointment Scheduler - CHI Mercy Health : Job Details

Under direct supervision, a Scheduler is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guidelines. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up app...Scheduler, Healthcare, Patient Access, Support