Application Engineer - Armstrong International – Intelligent Solutions in Steam, Air and Hot Water : Job Details

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DescriptionThe Application Engineer is responsible for communicating with customers and vendors, understanding their needs, and ensuring an enjoyable sales process. This role requires a dynamic individual with excellent communication skills and a strong understanding of the products offered related to hot water. The Application Engineer will work closely with the Engineering Team and other departments.

DescriptionThe Application Engineer is responsible for communicating with customers and vendors, understanding their needs, and ensuring an enjoyable sales process. This role requires a dynamic individual with excellent communication skills and a strong understanding of the products offered related to hot water. The Application Engineer will work closely with the Engineering Team and other departments.Key Responsibilities

• Strong understanding of hot water system design, thermal utilities, and heat transfer principles, including experience with water heaters, heat exchangers, and system controls.
• Skilled in evaluating customer specifications and applying appropriate system solutions in industrial, commercial, or institutional settings.
• Demonstrated ability to diagnose system inefficiencies or performance issues and recommend engineered solutions.
• Capable of managing multiple application requests and providing technical support throughout the sales and project lifecycle.
• Excellent written and verbal communication skills to effectively interface with customers, sales teams, and cross-functional engineering departments.
• Familiarity with design and modeling tools (e.g., AutoCAD, SolidWorks, or similar), as well as Microsoft Office; experience with thermal modeling or selection tools is a plus.
• Willingness to learn or train in the position.
• Must have the physical and mental stamina to stand, walk, lift, and adjust to the noise and lighting of the manufacturing environment.
• Other duties as assigned and not limited to just the above.

Key Requirements

• Excellent written and oral communication at all levels of business
• Technical problem solver (Steam experience a plus)
• Effective and professional presentation skills for small seminar and training groups
• Ability to creatively explain and present complex concepts in an easy-to-understand manner
• Capable of prioritizing and meeting deadlines
• Ability to forge strong, long-lasting relationships with our customers and representatives
• Basic computer knowledge - MS Word, MS Excel, MS Outlook, and Adobe
• Experience in analyzing statistical data preferred

Education LevelBachelor's Degree or equivalentExperience Level1-2 yearsBenefits

• Health/Prescription Coverage
• FSA or HSA
• Dental
• Vision
• Life Insurance
• Company-match 401(k) Plan
• Vacation/Sick/Paid Holidays
• All benefits start on date of hire

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesIndustrial Machinery Manufacturing

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