Apartment Concierge - InterSolutions : Job Details

Job DescriptionJob Position: ConciergeLocation: Philadelphia, PA 19255Pay Rate: $17 - $18/hrShift: Description: Join Our Team as a Concierge Associate for Apartment Communities!InterSolutions is looking for friendly, service-oriented Concierge associates to provide exceptional customer service to apartment residents. If you thrive in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!Why Join InterSolutions?We make it easy to start or advance your career in property management with: Paid industry training Fair Housing certification Career coaching and professional developmentPrimary Responsibilities Include:Create a friendly and welcoming environment for residents and guestsOversee the lobby and front desk area, answering calls and assisting residents, guests, and vendorsProvide first-line support for resident requests, concerns, and service inquiriesFollow up on completed service requests to ensure resident satisfactionRespond to emergency situations by following proper protocols and contacting the appropriate servicesMonitor and maintain common areas, ensuring cleanliness and organizationIf you re organized, professional, and love working with people, apply today and start your career with InterSolutions!Requirements:Previous customer service experienceStrong phone etiquette and excellent communication, organization, and management skillsHighly detail-oriented and responsibleExcellent follow-up and follow-through skillsSelf-motivated with the ability to work independently with minimal supervisionSkilled in handling difficult situations and enforcing guidelines diplomaticallyProficiency in Microsoft Word, Outlook, Excel, and data entryAbility to stand for 70% of the time and lift packages up to 20 lbs.Ability to work weekends as requiredWe leverage leading-edge technology to efficiently match great people with great companies and lifelong careers in Multifamily.Founded in 1997, InterSolutions is a residential property management staffing agency that places office, leasing, maintenance, and concierge associates in temporary, temp-to-perm, JumpStart payroll, contract, and direct hire positions. Over the years, we have evolved to continue meeting the needs of clients, candidates, and communities.InterSolutions is an Equal Opportunity Employer (EOE) and qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status or any other characteristic protected by applicable law.