Apartment Concierge - 2nd/3rd Shifts - InterSolutions : Job Details

Location: Woodland Hills, CA 91367

Pay Rate: $20 - $22/hr

Shift: Description:

Launch Your Career as an Apartment Concierge!

InterSolutions is a fast-growing, innovative staffing agency connecting top talent with premier apartment communities nationwide. We are looking for friendly, goal-driven individuals to fill Concierge positions and provide outstanding service to residents and guests.

Why Join InterSolutions?

• Flexible work schedules
• 24/7 support and paid training
• Opportunities for permanent placement
• Fast hiring process to get you working quickly

Primary Responsibilities Include:

• Create a friendly and welcoming environment for residents and guests
• Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
• Provide first-line support for resident requests, concerns, and service inquiries
• Follow up on completed service requests to ensure resident satisfaction
• Respond to emergency situations by following proper protocols and contacting the appropriate services
• Monitor and maintain common areas, ensuring cleanliness and organization

If youre personable, professional, and eager to build industry experience, apply today and take the first step toward a rewarding career!

Requirements:

• Previous customer service experience
• Strong phone etiquette and excellent communication, organization, and management skills
• Highly detail-oriented and responsible
• Excellent follow-up and follow-through skills
• Self-motivated with the ability to work independently with minimal supervision
• Skilled in handling difficult situations and enforcing guidelines diplomatically
• Proficiency in Microsoft Word, Outlook, Excel, and data entry
• Ability to stand for 70% of the time and lift packages up to 20 lbs.
• Ability to work weekends as required