Air Operations Agent III - AIT Worldwide Logistics : Job Details

The Air Operations Agent III is responsible for coordinating the day-to-day air import and export of international freight forwarding shipments out of the USA of international transportation based upon customer requests. Responsibilities Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer's request is satisfied. Prepare profitable quotations accurately. Complete shipment process in Cargowise, including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing, and operational milestone updates. Coordinate the day-to-day air import and export of products, including reviewing orders and documents. Track and communicate all delays, damages, problems, and work to resolve customer issues. Responsible for all aspects of air import and export international operations such as customer service, data entry of shipments, operati...Operations, Agent, Operation, Customer Service, Data Entry, Manufacturing, International