AI UX Subject Matter Expert (SME) and Instructor (Contract) - General Assembly : Job Details

U.S. Remote

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today's most in-demand skills.

Role Overview: GA is seeking a Subject Matter Expert (SME) and Instructor: AI UX to support content development, curriculum enhancement, and instruction for our industry-leading learning programs. This role involves working closely with learning designers, project teams, and functional experts to create, refine, and deliver high-quality educational content that meets evolving industry needs.

Responsibilities:

• Participate in pre-sale meetings with GA Account Directors and prospective clients to discuss industry insights and learning solutions.
• Prepare materials and insights to tailor GA's learning solutions to client needs.
• Fulfill action items such as creating sample materials or other constructs to further the pre-sales process.

Content Development:

• Curate, design, and contextualize learning content to align with industry needs and best practices.
• Collaborate with instructional designers and SMEs to develop a world-class curriculum.
• Serve as a content contributor and expert, ensuring relevance and effectiveness of educational programs.

Instruction:

• Facilitate engaging, supportive, and inclusive learning environments for students.
• Conduct instructional sessions according to given program length and schedule.
• Prepare lessons and materials, leveraging existing GA curriculum resources.
• Guide students in completing exercises, labs, and projects.
• Facilitate a safe, supportive, and energetic community that welcomes the various needs and learning styles of your students.
• Inspire students to persist through the challenges of learning new technologies and skills.

Skills & Qualifications:

• Leveraging AI for adaptive user interfaces and personalized experiences.
• Integrating AI-powered user research tools for data-driven UX insights.
• Designing user flows that incorporate conversational AI and virtual agents.
• Applying AI for automated accessibility checks and inclusive design practices.
• Using AI tools to streamline prototyping, testing, and iterative design.
• Examples of tool familiarity: ChatGTP/Gemini, UserTesting, Figma, Dynamic Yield, Stark, Uizard.

General:

• 2+ years of professional experience in relevant fields.
• Experience mentoring, coaching, or teaching others in a professional or academic setting.
• Strong communication skills and the ability to translate complex topics into accessible learning experiences.

The anticipated hourly pay range for this role in the US market is $70 - $100 / hour. Compensation will be determined based on experience, education, geographic location, and other factors.