AI Engagement Manager / Director - C3.ai : Job Details

Job Title: AI Engagement Manager / Director

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking highly skilled individuals with experience managing the creation and development of complex enterprise AI solutions, and a track record of driving tangible business value and outcomes for customers as a trusted advisor. Expertise in business consulting, the full software development lifecycle, enterprise software, AI/ML, cloud deployments, and data integration is required, along with domain experience in industries such as Manufacturing, High Tech, Agribusiness, Public Sector, Financial Services, Life Sciences, Healthcare, and Telecommunications.

Key Responsibilities:

• Collaborate with customers to craft compelling AI use cases that drive business value and translate these into detailed requirements.
• Translate business requirements into AI application features, map use cases to team tasks, and produce detailed project work plans.
• Lead dedicated C3 AI teams including Data Science, Application Development, Data Integration, Product Management, and DevOps professionals.
• Coordinate across internal teams to balance short-term deliverables with long-term product roadmaps.
• Manage project governance activities such as project plans, weekly status reviews, cross-functional meetings, and executive updates.
• Anticipate stakeholder needs, address obstacles, track and mitigate risks, and manage expectations.
• Quantify and track value metrics from C3 AI solutions.
• Advise executive stakeholders on future use case roadmaps, and promote customer success and adoption to ensure retention and expansion.
• Develop high-quality internal and external communications to support customer and company success.
• Build trusted relationships through effective and proactive communication with customers.
• Travel to customer sites approximately 20% of the time.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research, or a related field; an advanced degree or MBA is preferred.
• 6-15 years of experience in business consulting and product or delivery management with enterprise SaaS solutions.
• Experience leading customer engagements involving AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering.
• Strong presence and credibility with customers, capable of acting as a trusted advisor.
• Customer-oriented with a focus on understanding and addressing organizational needs.
• Data-driven and committed to process improvement.
• Ability to operate effectively across business and technical domains, providing leadership in both areas.
• Excellent communication skills, both written and verbal, with attention to detail.

Candidates must be authorized to work in the United States without sponsorship.

C3 AI offers excellent benefits, a competitive compensation package, and a generous equity plan.

California Base Pay Range: $120,000 — $228,000 USD

We are an Equal Opportunity and Affirmative Action Employer, committed to diversity and inclusion, and do not discriminate based on any protected characteristics.