Agent Title Operations - Hilton Hotels : Job Details

The Title Agent is responsible to coordinate, prepare and handle Title Services requests including, but not limited, to resales, name changes, gift transfers, inventory recovery-Transitions program, title searches and cancelations.

We now offer Day-one Benefits!

• Possess/achieve in depth knowledge of timeshare documents and all aspects of the title business.
• Prepares deeds and other necessary paperwork to ensure contract is properly capturing requested transaction.
• Creates and opens new contract files in systems and/or inputs, updates and maintain spreadsheets to track all activity.
• Responsible to verify accuracy of documents, including finance, recordable and title prepared and delivered to owners (via DocuSign, FedEx or USPS)
• Conducts title searches for clear title, resolves title defects, and satisfies existing liens against property or principals.
• Coordinate processing of payments to ensure proper disbursement of funds to Buyer and Seller
• Maintains and tracks contract file/documents to ensure accuracy, signatures and audits all documents for accuracy and compliance prior to closings.
• Reviews and tracks all completed documents including cancellations once documents are returned to ensure clear title prior to recording.
• Coordinates and processes all mailings.
• Communicates with owners and vendors regarding recovery matters.
• Reviews and gathers necessary information related to the recovery process.
• Audits pertinent information to ensure compliance of document files follow underwriting guidelines and title requirements.
• Proficiently handle high transaction volume and deliver tasks within strict deadlines in a fast paced, high pressure environment.
• Provide exceptional customer service journey throughout Title process to all stakeholders.
• Provide high production totals while maintaining a low error percent margin.
• Must be a committed and dependable team player.
• Completes closing by recording and filing documents, preparing, and distributing final closing statements.
• Responsible for coordination in corrections, adjustments, and modifications to contract documentation and payments as necessary.
• Interacts with pertinent personnel and departments to process contracts through verification and posting to computer system as owners.
• Assists with processing cancellations on a monthly or on an as needed basis.
• Responsible for escrow related functions as needed to comply with regulatory requirements and as needed by management or other internal customers.
• Establishes escrow account by depositing funds and maintaining records.
• Review and audit all deeds before sending to the various counties for recording.
• Track all issues found with recording packets and manages resolution in a timely manner.
• Collaborates with review, audit, and mail out of title policies for all resales and developer sales.
• Completes all required Company trainings and compliance courses as assigned.
• Carry out any reasonable request by management of which the employee is capable of performing.

Required Qualifications:

• Must possess excellent organizational skills
• Must have good written, verbal & communication skills
• Ability to multi-task and work well under pressure
• Enthusiastic team player attitude
• Must have MS Excel experience with creating and maintaining spreadsheets
• 3-5 years of experience

Preferred Qualifications:

• Previous timeshare experience a plus
• Knowledge of the documents required for a timeshare closing
• Excel experience a plus
• Streamline and Simplifile experience a plus
• Notary Public
• 5-7 years of experience

• Possess/achieve in depth knowledge of timeshare documents and all aspects of the title business.
• Prepares deeds and other necessary paperwork to ensure contract is properly capturing requested transaction.
• Creates and opens new contract files in systems and/or inputs, updates and maintain spreadsheets to track all activity.
• Responsible to verify accuracy of documents, including finance, recordable and title prepared and delivered to owners (via DocuSign, FedEx or USPS)
• Conducts title searches for clear title, resolves title defects, and satisfies existing liens against property or principals.
• Coordinate processing of payments to ensure proper disbursement of funds to Buyer and Seller
• Maintains and tracks contract file/documents to ensure accuracy, signatures and audits all documents for accuracy and compliance prior to closings.
• Reviews and tracks all completed documents including cancellations once documents are returned to ensure clear title prior to recording.
• Coordinates and processes all mailings.
• Communicates with owners and vendors regarding recovery matters.
• Reviews and gathers necessary information related to the recovery process.
• Audits pertinent information to ensure compliance of document files follow underwriting guidelines and title requirements.
• Proficiently handle high transaction volume and deliver tasks within strict deadlines in a fast paced, high pressure environment.
• Provide exceptional customer service journey throughout Title process to all stakeholders.
• Provide high production totals while maintaining a low error percent margin.
• Must be a committed and dependable team player.
• Completes closing by recording and filing documents, preparing, and distributing final closing statements.
• Responsible for coordination in corrections, adjustments, and modifications to contract documentation and payments as necessary.
• Interacts with pertinent personnel and departments to process contracts through verification and posting to computer system as owners.
• Assists with processing cancellations on a monthly or on an as needed basis.
• Responsible for escrow related functions as needed to comply with regulatory requirements and as needed by management or other internal customers.
• Establishes escrow account by depositing funds and maintaining records.
• Review and audit all deeds before sending to the various counties for recording.
• Track all issues found with recording packets and manages resolution in a timely manner.
• Collaborates with review, audit, and mail out of title policies for all resales and developer sales.
• Completes all required Company trainings and compliance courses as assigned.
• Carry out any reasonable request by management of which the employee is capable of performing.

Required Qualifications

• Must possess excellent organizational skills
• Must have good written, verbal & communication skills
• Ability to multi-task and work well under pressure
• Enthusiastic team player attitude
• Must have MS Excel experience with creating and maintaining spreadsheets

Preferred Qualifications

• Previous timeshare experience a plus
• Knowledge of the documents required for a timeshare closing
• Excel experience a plus
• Streamline and Simplifile experience a plus