Agency Director, In-Home Care Agency - Caring Senior Service of Farmington Hills : Job Details

Caring Senior Service of Oakland County South is seeking a full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization

What You'll Do:

As Agency Director, you'll be responsible for overseeing and optimizing all aspects of local operations—from care coordination to financial performance—while building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

Key Responsibilities:

Strategic Operations & Leadership

• Drive operational excellence through planning, audits, system oversight, and process improvements
• Inspire and lead a team of office staff and caregivers, promoting accountability and growth

Client & Caregiver Relations

• Conduct in-home consultations and safety assessments with compassion and precision
• Ensure caregivers are trained, motivated, and delivering exceptional service

Compliance & Risk Management

• Ensure ongoing compliance with all state, federal, and local regulations
• Maintain all required licenses, accreditations, and documentation

Financial & Business Oversight

• Manage billing, payroll, and collections
• Monitor budgets and margins to ensure sustainable growth and profitability

Marketing & Community Engagement

• Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach

What We're Looking For:

Leadership Experience

• Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations
• Demonstrated ability to lead and develop high-performing teams

Hands-On Senior Care Background

• Direct experience providing care to seniors is required (you know what quality care looks like firsthand)

Skills & Attributes

• Self-starter with strong problem-solvingcommunication, and decision-making skills
• Organized, adaptable, and results-oriented
• A leader who leads by example—with empathy, integrity, and a drive for excellence

Physical Requirements

• Reliable transportation to conduct client visits across Wayne, Oakland, and Macomb counties.
• Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed
• On-call duties required, including occasional nights and weekends

Compensation & Benefits:

• Competitive salary in the range of $55,000 – $60,000 annually, based on experience.
• Monthly performance program and operational efficiency bonus opportunities, which can add up to $5,000 annually based on results
• 401(k) retirement plan (eligible after 1 year of service).
• Paid time off and holidays.
• Meaningful work that makes a difference in the lives of seniors and their families.

Why Join Caring Senior Service?

At Caring Senior Service, you don't just manage operations—you create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will:

• Lead with purpose—directly improving the lives of seniors and their families
• Shape the future of our Oakland County South location, with the autonomy to build and grow
• Be part of a trusted national brand with 30+ years of excellence in senior care
• Enjoy a collaborative, supportive culture that values innovation and leadership

This is more than a job. It's a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

Apply Today

To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you're passionate about leading in senior care.