Advanced Patient Services Representative - Ada - Full Time - Mercy Health : Job Details

The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently. Qualifications: Education: High school diploma or equivalent. Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader. Skills, Knowledge and Abilities: Knowledge of medical terminology, insurance practices, and billing procedures. Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role. Proficiency in basic computer skills, including data entry and word processi...Patient Services, Representative, Patient, Customer Service, Healthcare, Skills