Adult Services Assistant - City of South Burlington, VT : Job Details

Salary : $22,605.44 - $23,988.64 AnnuallyLocation : South BurlingtonJob Type: Part-TimeJob Number: 202500034Department: LibraryOpening Date: 09/05/2025Closing Date: 9/19/2025 11:59 PM EasternFLSA: Non-ExemptBargaining Unit: City Hall/Public Works Job SummaryThe Adult Services Assistant will provide a positive and welcoming experience for all Library visitors. They assist patrons of all ages in locating library materials, with a focus on teens and adults. They will carry out routine Circulation Desk duties and assist patrons with technology. The Assistant will be responsible for ongoing administrative projects using creativity and a love of detail. Examples of Duties Greets patrons and helps in finding information and recommending books as needed.Shares accurate information about library programs and services with the public.Assists patrons in the use of library computers and equipment.Assists with preparation and implementation of programs for library users aged 13 and up.May suggest materials for purchase under the direction of the Adult Services Librarian.Assists library Director with data entry.Answers telephone and directs calls.Performs routine circulation and processing functions as needed.Performs routine collection maintenance functions.Enforces library policies and procedures in an appropriate manner.May promote public awareness of library services and programs, creating flyers, social media posts, web events, book displays and bulletin boards.May be responsible for taking high quality photographs for publicity.May manage First Aid Kits and other safety information and services.Performs other duties as assigned. Minimum Required Qualifications High school degree with at least one year of customer service experience required. Supplemental InformationKnowledge & ExperienceAbility to deal tactfully, courteously, and effectively with the public and other employees.Strong communication skills; familiarity with Canva is preferred.Ability to learn and apply new computer skills.Ability to learn library procedures and apply policies.Ability to work with a high degree of accuracy, efficiency, and dependability.Prior experience working with adults in a library or bookstore setting is preferred.Bachelor's degree with one year of customer service experience, or equivalent, is preferred.Fluency in a language other than English is preferred.South Burlington offers prorated sick and vacation leave for certain part-time Library positions, starting at 6 hours for sick leave and 4 hours of vacation leave per month. Accrual increases with tenure.01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Yes, I understand and agree No, I do not agree 02 Which statement below best describes the highest level of education you have completed? High school graduate, diploma or the equivalent (GED) Associate degree Bachelor's degree Master's degree None of the above 03 How many years of professional customer service experience do you have? No experience Less than 1 year of experience 1 year but less than 2 years of experience 2 years but less than 3 years of experience 3 or more years of experience 04 How many years of professional experience do you have working in a library or bookstore? No experience Less than 1 year of experience 1 year but less than 2 years of experience 2 years but less than 3 years of experience 3 or more years of experience 05 This position requires availability Sunday-Thursday, with some evening hours. Are you available to work during these times? Yes No 06 How many years of professional experience do you have working in an office or administrative environment? No Experience Less than one year of experience 1 year but less than 2 years of experience 2 years but less than 3 years of experience 3 or more years of experience Required Question