Admissions Specialist Call Center - Promises Addiction Treatment Center : Job Details

The Admissions Specialist consults with potential clients to assess and provide recommendations for the appropriate program and/or facility to recommend for treatment, based on the client's clinical presentation and needs. The Specialists facilitate tracking and documenting the disposition of potential clients from initial call, verification of benefits, pre-admissions assessment, and hand-off to facility, up to and including admission. Primary Duties and Responsibilities. Provides consultative support for admission inquiries, including pre-admissions assessment and answering pre-admissions/general intake questions from potential clients or their referral sources. Initiates Verification of Benefits, and discusses insurance coverage and potential out-of-pocket costs with potential clients or the Financially Responsible Party. Assesses the acuity and needs of potential patients and makes treatment recommendations based on clinical presentation and appropriate clinical fit for programs. F...Admissions, Specialist, Behavioral Health, Call Center, Treatment, Healthcare