Admissions & Social Services Liaison - Diversicare Healthcare Services : Job Details

Coordinate all aspects of patient and resident admissions to the center, working cohesively with care team members for a safe, seamless transition. Develop relationships within key referral sources, physicians/health care professionals Collaborate with team members to meet or exceed admission and Key Account Management goals. Accurately represent center's Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales Steps. Champion quality of care and advocate of the customer experience. Interviews residents and families to obtain relevant past and present adjustments, behavior and lifestyle. Documents progress and updates plans of care at the interdisciplinary care conference. Arranges transportation, makes appointments and acts as a liaison between all departments, residents' families and outside agencies. Assists in handling and accepting placement through one-on-one counseling and group work. Ascertains potential and develops discharge plans w...Social Services, Admissions, Liaison, Healthcare, Customer Experience, Business Services