Admissions Clerk - Support Staff Technical I - WASHTENAW COMMUNITY COLLEGE : Job Details

Posting Details Posting Details (Default Section) Posting Number: 0603703 Position Title: Admissions Clerk - Support Staff Technical I Position is: Part Time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Student Services Position Description:Essential Job Duties and Responsibilities:

• Assist in providing a high level of customer service to all college populations by offering information, instruction and assistance with regards to all student services including College policies and procedures.
• Demonstrate ability to work in a fast-paced environment with strong attention to detail while being able to provide face-to-face, telephone Zoom meeting and email assistance to students and their families.
• Assist in disseminating information to new, readmitting, international and health and 2nd tier students regarding the admission and readmission procedures.
• Assist with the processing of all new and readmitting student applications and relevant documents.
• Assist with the evaluation and processing multiple documents based on validity with regards to residency, immigration status, dual enrollment status, prior college status, second tier admissions status etc.
• Assist the Welcome Center in a second-tier capacity, as needed, with all admissions related procedures.
• Interact daily with students, providing instruction on Enrollment Services including admission, readmission, residency, assessment testing, orientation, exception to testing, hold information etc.
• Assist with application processing utilizing the Target X application, Axiom and Banner.
• Analyze, audit and troubleshoot various admission related processes.
• Keep personal information submitted by students confidential and secure per FERPA guidelines.
• Regular attendance on campus is required for this position.
• Perform other duties as assigned by the Manager of Admissions.

Hours/Schedule: This is a part time position that will not exceed 20 hours per week. The schedule may include mornings and afternoons between 8am and 7pm Monday - Friday and some Saturdays, depending on the needs of the office Minimum Qualifications:Minimum Required Knowledge, Skills and Abilities:

• High school graduate or GED equivalent plus College level course work.
• Excellent customer service/telephone skills.
• Strong interpersonal and oral communication skills to deal effectively with various college and community publics.
• Experience working with computerized data entry, internet browsers and web searches with strong attention to detail.
• Ability to work mornings and afternoons between 8am and 7pm and some Saturdays.

Preferred Qualifications:Posting Date: 07/17/2025 Closing Date:Open Until Filled Yes Special Instructions to Applicants: Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $17.85 Salary Comments: