Administrative Support Specialist - Southern Tire Mart : Job Details

Position Overview:

We are excited to welcome a dedicated Administrative Support Specialist to our family-owned company, which has proudly been serving customers for over 50 years. If you are looking to be a part of a team that values hard work and commitment, this is the perfect opportunity for you!

This position encompasses a variety of essential duties and day-to-day activities. You will be a key player in ensuring smooth operations by answering phone calls, managing billing, processing payments, dispatching technicians, and coordinating repair services.

Key Responsibilities:

• Provide outstanding customer service by answering phone calls and addressing customer inquiries
• Communicate effectively with both customers and team members in the local and corporate offices
• Utilize our point-of-sale system to access and update information and orders

Skills / Education / Requirements:

• Must pass pre-employment drug screening
• High school diploma or GED required
• Experience in customer service, accounts payable/receivable, and logistics is a plus, but not mandatory
• Must be at least 18 years of age
• Excellent customer service abilities
• Strong communication skills, both via email and phone
• Capability to multi-task and thrive in a fast-paced environment

Job Type: Full-time

Benefits Include:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Why Join Southern Tire Mart?

As the #1 North America Commercial Tire Dealer since 2012, and renowned for our excellent service, we invite you to become a part of our success story. We pride ourselves on our top-notch service for America's favorite passenger tire brands.

Company Overview:

Join the best team in the tire industry. Southern Tire Mart has been recognized as the nation's #1 truck retreader in North America since 2007, and the #1 Commercial tire dealer in the US since 2008. With over 200 retail and maintenance locations nationwide, our commitment to growth and quality service is unwavering. We care deeply for our employees and treat them like family, offering rewards for talent and hard work. Become a valuable member of our team and help keep America rolling!

Southern Tire Mart is part of Duff Capital Investors, which encompasses over 20 businesses across various industries, including trucking, tires, automotive, construction, energy, and chemicals.

We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.