Administrative Office Clerk - Appalachian Mountain Health : Job Details

Job description - Administrative Office Clerk Description: Appalachian Mountain Health (AMH) is hiring for a key position in our organization- Administrative Office Clerk. If you are seeking a rewarding and challenging opportunity and have relevant experience, we'd love to hear from you! AMH offers accessible, patient-centered care at our six locations throughout Western North Carolina. Our mission is to deliver timely, comprehensive, and quality health services with dignity and respect to WNC residents, regardless of a person's ability to pay. As a Federally Qualified Health Center (FQHC), we build on a 50-year history of growth and sustainability. Key responsibilities for this position, include:

• Maintain Accurate medical records on all patients
• Follow up on all records requests within the company fax server within a timely manner
• Referring patient inquiries of a clinical nature to the appropriate clinical staff for triage
• Complete clerical duties including answering phones, responding to emails and processing patient administration and discharge records
• Follow up on all telephone encounters assigned within a timely manner
• Attach provider approved patient messages to the patient portal
• Send out all records requests made by internal AMH providers
• Ability to learn clinical flow of the organization and assist in administrative duties within the clinical setting.

AMH offers the following benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• Paid Holidays

Requirements Requirements: Sending and following up on messages between patient's and providers/clinical staff members via EHR Proven work experience as a Medical records professional or similar experience Understanding of Medical Terminology Proficient in information management with Microsoft Office programs and Electronic Medical Records Systems Outstanding Communication and interpersonal abilities Strong attention to detail with excellent organizational skills Relevant trainings and or certification as a Medical Records Clerk preferred but no required Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: Education: High school or equivalent Experience: Customer service: 1 year (Required) Computer skills: 1 year (Required) Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person Salary Description Starting $17.00 per hour