Administrative Director, Blood Bank - Bellevue Hospital - NYU Langone Health : Job Details

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Position Summary: We have an exciting opportunity to join our team as an Administrative Director, Blood Bank - Bellevue Hospital. In this role, the successful candidate plans, develops, organizes, implements, directs and evaluates the Blood Bank laboratory operations. Monitor workload, workflow, TAT, and technical staff performance. Responsible for complying with the Bellevue mission statement and for the provision of safe and timely transfusion services for all Bellevue patients by carrying out blood banking and transfusion processes according to rules and guidelines established by AABB, CAP, NYS DoH, FDA, CLIA, Joint Commission, EPA, OSHA, and the standards contained in the Blood Bank Quality Assurance Plan and Self Assessment (BBQAPSA) program. Works under general direction.

Job Responsibilities:

• Complies with the BHC Department of Pathology Administrative policies and procedures.
• Develops and implements departmental operating policies and procedures in accordance with Bellevue Hospital policies and procedures and requirements of regulatory agencies.
• Assures compliance with regulatory agencies (FDA, AABB, NYS, EPA, OSHA, JCAHO, CAP, CLIA, etc) in areas of service and personnel; maintains awareness of current regulatory requirements.
• Ensure that all necessary remedial actions are taken and documented whenever significant deviations from the laboratory's established performance specifications are identified.
• Develops and implements systems for evaluating, revising, and communicating policies and procedures.
• Designs technical manuals, protocols, forms. Reviews, revises, and approves them according to laboratory procedures and regulatory agencies.
• Develops short and long range plans for the accomplishment of goals.
• Responsible for the maintenance and troubleshooting of all automated equipment.
• Suggests plans for Transfusion committees blood and component utilization monitoring, prepares reports, and carries out recommendations of same.
• Maintains and documents a preventative maintenance program to ensure equipment and instruments are in good working condition.
• Uses verifiable data as a basis for planning.
• Anticipates deviation from plans and makes adjustments as necessary.
• Communicates the reason for a delay in accomplishing a plan to the Director within a reasonable time.
• Demonstrates knowledge of Blood Bank Quality Assurance Plan Self Assessment (BBQAPSA) including the ten BB organizational standards known as Quality System Essentials based on the current AABB standards.
• Staff Development: Develops and encourages a program of staff development.
• Plans the orientation and eventual development of a staff in advance of implementation.
• Trains and or Supervises the training of new employees.
• Instructs the staff clearly in the organization, procedures, and protocols of the department.
• Explains safety, infection control, emergency procedure, documentation requirements, workplace (equipment, location of supplies, etc) to staff.
• Ensures that laboratory policies and laboratory procedures are up-to-date, well organized and accessible to staff.
• Encourages subordinates to pursue continuing education and seek professional growth.
• Creates a receptive climate for inquisitiveness.
• Recognizes and identifies staff needs and develops staff programs to meet these needs through discussions, in-service training, work flow changes, etc.
• Evaluates and implements new procedures/techniques.
• Makes material/literature in the field available to the staff.
• Oversees orientation of new staff members effectively and maintains records of performance.
• Supervises the staff of Blood Bank lab.
• Interviews prospective employees, evaluates and documents staff performance, performs personnel counseling with the assistance of the Administrative Director of Pathology.
• Interviews prospective employees and makes recommendations regarding hiring to the Director and the Administrative Director of Pathology.
• Performs staff evaluation and offer recommendations and guidance for improving performance.
• Recognizes the need to counsel subordinates and performs counseling in a timely fashion.
• Explains to the employee clearly what his/her responsibilities are and the standards of the performance to the employee.
• Disciplines subordinates when necessary and in accordance with collective bargaining and hospital policies and procedures.
• Brings to the employees attention areas of performance needing improvement as soon as they are recognized with a plan and time frame for correction.
• Approaches the performance review period constructively and conducts it in accordance with personnel and departmental guidelines and procedures.
• Coordinates technical functions and activities, and allocates resources to ensure the operation of the Blood Bank laboratory.
• Establishes work hours for employees (including breaks, lunches, and necessary overtime).
• Assigns responsibilities among staff and monitors their work.
• Defines the expected outcome and time of completion clearly to staff.
• Communicates the objective of the assignment to the employee.
• Assigns work in order to accomplish goals in timely fashion.
• Solicits feedback from the employee to ensure the assignment is understood.
• Oversees Blood and Component Accession for accurately reconciling shipments, inspecting blood and components for acceptance, accessioning into HCLL, labeling, placing on quarantine and/or performing confirmatory testing and storing in correct order in controlled temp devices.
• Voluntarily fills in down time with this activity. Pre-transfusion compatibility testing (PTCT) Sample Triage: accurately reviews and accepts/rejects patient samples for PTCT; performs & records thorough transfusion history and triages work according to SOP.
• Pre-transfusion compatibility testing (PTCT) Testing: Accurately tests and reports and reports ABO/RH, Atypical red cell antibody screen, EC, AHG XM, DAT, AID, Supplementary cell selection, FMH screens, and antibody titers.
• Competent to perform and review all laboratory donor processes, inventory management, patient testing, blood dispensing, and information systems processes in all workstations.
• Prepares reports and oversees all departmental documentation
• Performance Criteria: Reviews and revises the standards of written documentation on a regular basis for appropriateness and compliance with established laboratory standards and regulations. Completes necessary read and sign documents for SOP updates in a timely manner.
• Assists in the preparation of an annual report of the Blood Bank Laboratory in accordance with established guidelines.
• Compiles and completes monthly statistics and quality assurance reports.
• Prepares statistical data of departmental operations for submission to Director and Pathology management.
• Demonstrates knowledge of Documents and Records: uses computer systems to conduct patient, donor, tissue (stem cells) testing and processing activities recognizing and safeguarding the control functions of the systems designed to protect blood donors and recipients.
• Understands, respects and maintains other work records, including record retention requirements, as set forth in the AABB Standards and in the Bellevue BBQAPSA.
• Familiar with BBQAPSA policy and procedure manual. Understands the importance of systems-based error reporting and uses Occurrence Report Form (ORF) as intended to contribute patient and donor safety in a non-punitive environment focused on process improvement.
• Knows records retention requirements for HCLL patient, inventory, donor records.
• Consistently retrieves necessary and sufficient available data from all computer systems and subsystems consistent with security access, including HIS, HCLL, LIS. Familiar with computer down records, documents, policies and forms.
• Maintains an awareness of cost control by evaluating practices and identifying areas of excessive material and/or costs.
• Approves payroll information and initiates OT request. Monitors consumables to ensure that adequate supplies are available at all times for automated and manual procedures. Develops more efficient inventory management system to alleviate blood shortages and reduce expenditure.
• Track inventory of all supplies and place orders.
• Keeps laboratory stocked with all supplies necessary for operation and reorders supplies when the inventory level indicates the need. Enters orders into G