Administrative Assistant - Part-time - City of Starkville : Job Details

DescriptionGENERAL POSITION SUMMARY:This is part-time, administrative work requiring clerical knowledge and skill to assist and support the Sanitation and Environmental Services Department. ESSENTIAL JOB FUNCTIONS:

• Serves as the first point of contact for visitors, citizens, employees, and leaders of the City of Starkville's Sanitation and Environmental Services Department.
• Provides quality customer service ensuring a positive public image compliant with the City of Starkville's Code of Conduct.
• Performs as telephone receptionist of inbound and outbound calls to include answering, resolving, transferring/conferencing, and messaging.
• Performs data entry and word processing tasks for record keeping, retrieval, reporting, and dissemination.
• Maintains proficient knowledge of social media outlets and uses them to promote services and happenings within the Department.
• Executes general assignments and special projects to include coordinating and setting up for Departmental meetings, programs, and events.
• Works collaboratively with members of Keep Starkville Beautiful.
• Assists with and/or performs other duties as assigned. NOTE: Location of work may vary based on the Department's needs and at its discretion.

KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of:

• Customer Service: Principles and processes for providing customer and personal services including a desire to help customers regardless of their circumstance.
• Confidentiality: Methods and techniques of the proper handling and precautions for classified, confidential, and sensitive information.
• English Language: The structure and content of the English language, including the meaning of words, and grammar.
• Office Systems: Administrative and clerical procedures and systems such as word processing systems and filing and records management systems.
• Office Software: Current word processing, presentation, spreadsheet, and database programs used by the City; particularly, the Microsoft Office Suite.
• Industry Software: Computer understanding sufficient to learn database programs and other software, such as, Kronos and Verizon Network Fleet.

Skills and Ability to:

• Pay attention to detail in dealing with numbers, words, and documents.
• Multi-task by working with multiple software packages simultaneously.
• Communicate orally and in writing.
• Establish and maintain positive working relationships with those contacted in the course of work.
• Care about and incorporate continuous quality improvement principles for work.
• Maintain knowledge of a variety of social media outlets.
• Prioritize and organize work.
• Follow Department and City policies and procedures with or without supervision.

EDUCATION AND/OR EXPERIENCE REQUIRED:

• High school diploma from a school accredited by a regional accrediting agency recognized by the U.S. Department of Education or GED certificate issued by the appropriate state agency.

PREFERRED QUALIFICATIONS:

• Possesses one year experience in an administrative or clerical role within a municipality or Mississippi State Government Organization.
• Proven history with digital media or other means of working with graphics very creatively.

LICENSES, CERTIFICATIONS, AND OTHER REQUIREMENTS:

• Must possess a valid Mississippi Driver's License and acceptable MVR.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS:Work is performed in an office environment and involves everyday risks or discomforts which require normal safety precautions. Work requires frequent sitting, walking, standing, bending, and carrying items over twenty-five (25) pounds such as boxes, supplies, etc. Physical demand requirements are at levels of those for sedentary work. Must have average levels of eye/hand/foot coordination with or without accommodation.