Administrative Assistant - The Planet Group : Job Details

Administrative Assistant (covers front desk)

Contract

2 months

Start ASAP (probably 8/4)

Process- video interview via zoom

Industry- Non-profit, social services (healthcare & employment services), about 300 employees

Hours- 9-5 with 1 hour lunch (35 hours per week)

Location- 50 Clinton St. Hempstead, NY (driving is best - free parking there)

WFH situation: Onsite daily

Background- yes

Vaccinated- no

Why Open- Medical leave. Looking for an Admin with non-profit experience who has covered the front desk.

Must haves:

-2+ years of administrative / front desk experience

-Good communication skills (greet guests & answers phones)

-MS Office

Preferred:

-Non-profit or social services industry

-Bilingual (Spanish / English)

Job Description:

A non-profit (social services provider) is looking for an Administrative Assistant.

Essential functions:

• Responsible for attendance tracking and updating attendance in SEAMS & Credible.
• Responsible for the collection of participants' timekeeping hours in both hard copy and electronic form. Must read email and check the fax machine to ensure all submitted documents are collected.
• Responsible for collecting excused documentation from clients in designated workshops. Make copy of document and return original to client prior to workshop dismissal.
• Review submitted documentation carefully to ensure is in compliance with program policies and procedures.
• Process FTR/FTC daily by given deadline and generate the pending FTC list.
• Responsible for transit card distribution to eligible clients and obtain client signatures accurately on the transit card log.
• Reconcile transit card daily with management to ensure accuracy of log and cards returned.
• Assist with scanning, and making copies for clients, and program needs.
• Responsible for addressing outstanding rosters daily by given deadline.
• Scan client documents to pending drive and upload to Credible.
• Provide back up for reception and front desk coverage, as necessary.
• Assist with client enrollment.
• Performs other duties as assigned.

Keys highlights of position:

• High School diploma with 2 years of experience
• Must have excellent customer service and presentation skills.
• Must possess excellent computer skills.
• Experience working with similar client population a plus.
• Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
• Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required.
• Experience working with public assistance population preferred.
• Experience or familiarity with the disability population preferred.
• Experience working in employment services or in social service-related field preferred.
• Excellent organizational skills.
• Basic computer software literacy and computer usage experience.