Administrative Assistant - BBSI : Job Details

Location: Pacific Crest Bus Lines, Redmond OregonStatus: Full-time, 40 hours per week/Non-exemptAbout Pacific Crest Bus LinesPacific Crest Bus Lines is a premier transportation service provider known for offering top-notch charter bus services across Central Oregon. Specializing in a diverse range of charter needs including educational trips, corporate events, private tours, and group travels, we aim to enrich the tourism and travel experience within Oregon State.Position Summary: Provides comprehensive administrative support to our transportation operations including managing schedules, driver information, customer inquiries, vehicle maintenance records, and other logistical tasks, often requiring strong organizational skills and proficiency in office software to ensure smooth daily operations. What you will enjoy about this job:

• Job security; people will always need transportation

Key Responsibilities:Customer Service and Booking

• Answer company phone lines and provide availability and booking information for charter buses.
• Handle customer complaints and resolve issues efficiently.

Administrative Tasks

• Maintain accurate driver and vehicle records, including vehicle registrations, driver licenses, certifications, and maintenance logs.
• Prepare and file necessary paperwork for regulatory compliance.
• Manage office supplies and inventory.
• Book hotel reservations for company staff.
• Provide miscellaneous support for key team members in the areas of operations, finance & accounting, HR and more.
• Generate various reports and provide record-keeping support.

Successful candidates have:

• Proficient in Microsoft Office Suite, especially Excel and Outlook.
• Excellent Organizational Skills: Capability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
• Strong communication and interpersonal skills: Clear and concise communication both verbally and in writing to interact with customers, drivers, and other staff.
• Attention to Detail: Ability to maintain accurate records and ensure compliance with company policies and regulations.
• Customer Service Focus:Commitment to providing excellent customer service and resolving issues promptly.
• Willingness and ability to work in our North Redmond office full-time.

Physical Requirements

• Frequent sitting, usage of hands and fingers for typing and operating computer equipment, reaching for documents.
• Occasional standing and walking short distances and up stairs to our office on the second floor.
• Good vision and hearing to perform tasks like reading and communicating on the phone.

Benefits:

• Competitive compensation package.
• Health insurance benefits including dental and vision.
• Retirement saving plan.
• Opportunities for professional growth and skill development.
• Working within a supportive team environment.

Compensation: $23-25 per hour depending on experienceApply Today!Please send your resume and brief introduction to our recruitment department. If you have any questions or don't have an updated resume, please call our hiring team at 541-###-#### or email us at [email protected] Crest Bus Lines is dedicated to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. We encourage candidates from all backgrounds to apply. Join us to be a pivotal part of our mission to be the leading charter bus service in the Pacific Northwest.#INDP