Administrative Assistant 1 - Cape Cod Healthcare : Job Details

To perform non-clinical activities with the medical office to ensure the highest level of patient satisfaction. To create and maintain effective office procedures, systems and communication mechanisms at both IDCS program sites (Cape Cod & Falmouth Hospitals). Provides the following at both IDCS program sites (Cape Cod & Falmouth Hospitals): Provides clerical and administrative support to IDCS and assists with day-to-day operations of the department. Serves as a primary contact to handle and process requests for infectious disease services from both internal and external stakeholders. Using business etiquette, greets patients and visitors to the office, answers inquiries and provides assistance, answers telephone, screens and directs calls to appropriate persons, takes messages and returns calls as needed or requested. Understands and applies concepts and processes, procedures, workflows, and practices required to effectively provide resolution to issues in a timely and accurate manner...Administrative Assistant, Administrative, Transportation, Assistant, Operations, Medical, Healthcare