Acquiring Payments Compliance Program Leader - Bank of America : Job Details

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and flexibility based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Responsibilities:

• Develop and manage the end-to-end product lifecycle for highly complex products, including market research, competitor analysis, pricing, strategy development, and innovation to modernize offerings and enhance customer experience.
• Ensure integration of product management with sales, marketing, operations, implementation, and customer service strategies.
• Execute Payment Network compliance programs aligned with rules from American Express, Discover, Mastercard, Visa, and Debit Networks.
• Lead a team managing merchant and acquirer compliance with Payment Network rules, acting as a subject matter expert.

Additional Responsibilities:

• Create plans for product development and deployment, including sales training and marketing materials.
• Manage product financials, including revenue, profit margins, and P&L activities.
• Provide insights on product trends to sales and marketing teams.
• Identify opportunities to improve or expand product offerings.
• Implement risk controls and monitor compliance.
• Build relationships with Payment and Debit Networks and serve as escalation point for compliance issues.
• Promote the importance of compliance organization-wide.
• Develop partnerships with stakeholders and clients to ensure compliance and high adoption.
• Monitor compliance performance and analyze rule changes for operational impact.
• Manage waiver processes and merchant registrations for services like DCC, High Risk Merchants, 3D Secure.

Managerial Responsibilities:

• Foster an inclusive environment and demonstrate process knowledge and operational excellence.
• Communicate organizational decisions and connect team efforts to broader objectives.
• Ensure risk management and controls are in place.
• Provide coaching and feedback to team members.
• Manage expenses and budget effectively.
• Assess talent and develop team capabilities.
• Prioritize and delegate work to achieve business outcomes.

Qualifications:

• 7+ years of Payments compliance management experience with Visa, Mastercard, American Express, Discover, and Debit Networks.
• 5+ years leading high-performing teams.
• Deep understanding of Payment and Debit Network rules.
• Strong communication, research, data analysis, and organizational skills.

Preferred Qualifications:

• Experience designing and implementing compliance programs.
• Leadership in coaching and mentoring.
• Ability to influence outcomes and present to executives.

Skills:

• Collaboration, Executive Presence, Communication, Presentation, Problem Solving, Attention to Detail, Continuous Improvement, Influence, Product Management, Strategic Thinking, Business Analytics, Innovation, Market Analysis, Process Management, Reporting.

Participation in remote work is not applicable for internal employees.

Shift: 1st shift (United States)

Hours per week: 40

Salary Range: $113,000 - $165,100 annually, based on experience and skills. Includes discretionary incentive and benefits.