Accounts Receivable Specialist - Morgan Properties : Job Details

Summary:

The Accounts Receivable Specialist plays a critical role in maintaining accurate resident account ledgers and supporting the overall financial health of the organization. This position ensures the integrity of the accounts receivable process by managing resident charges, monitoring dispositions, and facilitating timely reconciliations.

Working collaboratively with Regional and Property Managers, the Accounts Receivable Specialist ensures that all resident account activities align with operational objectives and financial compliance standards. The position requires a detail-oriented, responsive, and solution-driven attitude, with a commitment to maintaining accuracy and transparency in financial reporting. Through cross-functional collaboration and proactive communication, this role contributes to a cohesive, efficient, and service-focused accounting team.

The core mission is to ensure the accuracy, timeliness, and integrity of resident financial data while supporting business operations and compliance efforts.

Essential Duties:

Accounts Management & Ledger Reconciliation

• Maintain accurate resident accounts receivable ledgers and ensure data integrity across systems.
• Review and reconcile accounts receivable-related general ledger accounts.
• Rebalance subsidized accounts to reflect correct billing and payments.
• Review ledgers of employee apartments for accuracy based on internal reporting.

Reporting & Analysis

• Reconcile exception reports related to gross potential rent, holding fees, prepaid balances, and security deposits.
• Prepare and maintain accounts receivable work papers and supporting documentation.
• Perform A/R month-end closing tasks in accordance with internal deadlines.

Operational Collaboration

• Establish and maintain strong working relationships with Regional Managers, Property Managers, and other staff to ensure accurate A/R processes.
• Respond to A/R ticket requests regarding ledger discrepancies and non-payment questions.

Compliance & Disposition Reviews

• In accordance with legal requirements, review and finalize account dispositions for security deposits, canceled applicants, and denied applicants.

Acquisition Support

• Participate in due diligence activities for new acquisitions, including on-site or remote lease audits.

Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organization's success and efficiency.

Competencies:

• Analytical Thinking (f): Applies basic problem-solving skills to analyze information and identify solutions to straightforward problems.

• Attention to Detail (f): Ensures accuracy and completeness in executing tasks, recognizing and correcting errors.

• Communication (f): Clearly and effectively exchange information through written and verbal communication, ensuring messages are accurately conveyed and understood. Demonstrate active listening to fully understand requests or concerns, maintaining professionalism across all interactions.

• Customer Service (f): Respond promptly and courteously to customer inquiries, striving to meet basic service expectations and resolve straightforward issues.

• Time Management and Organization (f): Demonstrate effective task organization and time management skills, prioritizing responsibilities to meet deadlines and adjust to changing priorities, ensuring high productivity and adherence to commitments.

Qualifications:

Reasonable accommodation may be arranged to facilitate individuals with disabilities in fulfilling the essential duties of this role.

Education and/or Experience:

• Associate degree in Business, Accounting, or related field, and/or 23 years of relevant experience in accounts receivable or property management accounting.
• Experience with Yardi software and a high proficiency in Microsoft Excel is a plus.
• Proficient in written and verbal communication for interacting with managers, bookkeepers, and vendors.
• Ability to calculate figures such as discounts, interest, proportions, and percentages with accuracy.
• Capable of resolving issues involving multiple variables in standardized scenarios.

Physical Requirements: This role requires prolonged periods of sitting at a desk and working on a computer. Occasional standing, walking, and lifting.

Work Environment: The noise level in the work environment is moderate and typical of a professional office setting. The role involves frequent use of standard office equipment, such as computers, phones, and printers.

Values:

At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call HOME. Our ambition is to transform the housing industry and empower individuals to redefine their American Dream. All employees assist in our mission and vision by demonstrating Morgan PRIDE:

• Passion: A desire to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
• Respect: We support each other, remaining loyal and honest through adversity and challenges.
• Integrity: A commitment to do right by our employees, residents, and communities.
• Diversity: We embrace and celebrate differences.
• Entrepreneurial Spirit: Driven by innovation and a passion to do what has never been done before.

The Benefits of Employment

• Employee referral payment program
• Educational Enhancement Program
• Medical, Dental, and Vision benefits
• Life/ AD&D Insurance
• Paid Parental Leave
• Long and short term disability
• Retirement Plan - 401(k) Plan
• Discount on an apartment at any one of our properties
• Brand new amenity space that includes a full gym/fitness center and golf simulator

Salary range: $25-28.50/hr If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 350 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.